Henny Penny · 12 hours ago
Technical Training & Development Specialist
Eaton, OH (Headquarters)
Full-time
Hybrid
Entry, Mid Level
2+ years expHenny Penny is a global company known for creating remarkable experiences through food and products. The Technical Training and Development Specialist is responsible for designing and delivering training programs for service technicians and internal teams to ensure effective troubleshooting and maintenance of Henny Penny equipment.
Food and BeverageTravel
Responsibilities
Deliver in‑person, virtual live-stream, and on‑demand training to service technicians, installation technicians, start‑up trainers, end users, maintenance personnel, and internal technical teams
Collaborate with engineering, technical writing, product development, and other cross‑functional partners to gain the product knowledge necessary to develop accurate and effective training content
Create and maintain training materials, including handouts, hands‑on modules, video content, and online courses
Lead training sessions covering product operation, sequence of operation, troubleshooting, maintenance, and part replacement procedures
Manage and update the Learning Management System (LMS), including training content and attendee records
Maintain training facilities, tools, and equipment in proper working order
Assess trainee progress and evaluate training effectiveness through testing and performance observations
Continuously assess and enhance training modules, workshops, and materials; recommend and implement improvements to policies and procedures
Stay current on new product releases, updates, and modern training techniques
Consistently demonstrate Company Values and Expected Behaviors
Travel up to 25% of the time as needed
Perform other duties as assigned
Qualification
Required
Associate degree in communications, business administration, or related field; or equivalent experience
2–5 years of experience in a training‑related role
Demonstrated success in developing and delivering training programs
Understanding of mechanical, electrical, and gas systems
Knowledge of adult learning theory and technical training best practices
Ability to communicate complex technical concepts clearly to both technical and non‑technical audiences
Strong written and verbal communication skills
Experience creating and maintaining documentation such as user manuals or reference guides
Self‑starter with excellent time management and attention to detail
Ability to adapt in real time and adjust training delivery on the spot
Comfortable delivering training both in‑person and virtually
Intermediate proficiency in Microsoft Office
Preferred
Experience in foodservice equipment or the foodservice industry is a plus
Video production experience preferred
Benefits
Employee Ownership: We are 100% employee‑owned. After one year, you’ll be eligible for our Employee Stock Ownership Plan (ESOP)—a retirement benefit funded entirely by Henny Penny.
Annual Performance Bonus: Earn additional compensation beyond your base salary.
Hybrid Work Flexibility: Work from home two days per week.
Career Growth: Clearly defined pathways for advancement.
Professional Development: Tuition reimbursement and unlimited access to LinkedIn Learning.
Comprehensive Benefits: Medical, dental, vision, 401(k) with company match, PTO, and paid holidays.
Onsite Wellness Clinic: Preventive care available at no cost to employee‑owners.
Wellspring & Owners Hall: 24/7 onsite fitness center supporting whole‑person well‑being.
Inclusive Company Culture: Enjoy department events, holiday celebrations, and our annual company‑wide Thanksgiving Dinner.
Company
Henny Penny
Henny Penny is a restaurant offering food service solutions.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Rob Connelly
Chairman & CEO
Suresh Iyer
Chief Technology Officer
Recent News
Google Patent
2025-05-06
Company data provided by crunchbase