Expedite Talent Solutions · 13 hours ago
Desktop Support Specialist
Expedite Talent Solutions is seeking a Desktop Support Specialist for an on-site role in Knoxville, TN. The specialist will provide technical support to end users, maintain and troubleshoot desktop computers, and resolve printer-related issues while collaborating with IT teams to enhance user satisfaction.
Responsibilities
Providing technical support to end users
Maintaining and troubleshooting desktop computers
Resolving printer-related issues
Ensuring smooth desk-side support operations
Diagnosing and addressing software and hardware concerns
Collaborating with IT teams to enhance user satisfaction
Qualification
Required
Proficiency in Desktop Computers and Desk Top Support
Strong skills in Technical Support and Troubleshooting
Experience with Printer Support and related hardware troubleshooting
Excellent problem-solving skills and attention to detail
Strong communication and interpersonal abilities to address user concerns effectively
Ability to work independently in an on-site environment and manage tasks efficiently
Preferred
Relevant certifications such as CompTIA A+, Microsoft Certified Solutions Associate (MCSA), or equivalent are a plus
Company
Expedite Talent Solutions
Expedite Talent Solutions is a minority- and woman-owned firm delivering agile staffing, project outsourcing, and professional services to clients across the Healthcare, Commercial, and Public Sectors.