McGough · 8 hours ago
Product Manager – Salesforce
St Paul, MN
Full-time
Onsite
Senior Level
$138K/yr - $163K/yr
7+ years expMcGough is a respected partner in the construction industry, known for their expertise in planning, development, and facility management. They are seeking a Salesforce Product Manager who will act as the business-side owner of their Salesforce ecosystem, ensuring it drives measurable business outcomes across various functions and collaborating closely with IT and Marketing Data Analysts to enhance Salesforce capabilities.
Building MaterialConsultingReal Estate
Responsibilities
Define and maintain the Salesforce platform roadmap, in partnership with Program Managers/Contractors responsible for delivery execution
Surface cross-platform tradeoffs and dependencies to domain leadership when platform-level decisions impact broader business outcomes
Partner with Product Owners, IT, and Business Leaders to establish program goals, deliverables, and KPIs
Lead operational readiness and change enablement for new digital tools and enhancements
Surface Salesforce-related dependencies, risks, and impacts to Program Managers and Digital Operations leadership
Track program progress through defined metrics (adoption, usage, quality, and satisfaction)
Establish platform KPIs and success metrics tied to adoption, data quality, and business outcomes
Manage third-party vendors and service providers to ensure accountability to scope and SOWs
Partner with domain-level leadership to ensure platform roadmap decisions support coherent, end-to-end business capabilities
Partner with Digital Operations Leadership to ensure Salesforce initiatives align with McGough’s overall application ecosystem
Design, Develop and deliver training programs or identify contract needs to support office hours and self-service learning paths for employees of all levels
Track progress, risks, and changes through training and onboarding phases; communicate updates to leadership
Serve as a business escalation point for Salesforce-related tradeoffs impacting scope, adoption or outcomes
Define what successful Salesforce usage looks like across user groups (Sales, Business Development, Project PMs)
Design and personally deliver targeted training sessions for core user groups and power users
Develop lightweight enablement materials, playbooks, and usage guidance aligned to business processes
Reinforce expected behaviors and workflows through training, communication, and ongoing engagement
Partner with business stakeholders, Program Managers, BAs, and IT to identify adoption gaps and adjust enablement accordingly
Partner with other Product Managers, Business Analysts and Application Specialists to identify technical/business gaps and adjust accordingly
Champion Salesforce-specific delivery and documentation standards in partnership with IT and Program Management
Partner with Digital Operations Leadership to align with McGough’s enterprise governance model
Provide feedback and recommendations to improve Salesforce delivery and enablement effectiveness
Collaborate with vendors and delivery partners to ensure solutions align with business needs and enablement goals
Qualification
Required
7+ years of experience in digital product management, CRM ownership, or enterprise application strategy
Proven ability to lead cross-functional teams to define and deliver digital tools that align with business needs
Demonstrated success in building and managing a business-focused roadmap for enterprise platforms that align to broader business capabilities and adjacent systems
Experience partnering with IT and Deployment Program Managers to define scope, success metrics, and delivery milestones
Strong communication, stakeholder engagement, and organizational influence skills
Preferred
2+ years experience with Salesforce system
Background in business development, marketing operations, or client relationship management
Familiarity with Agile delivery models, digital transformation initiatives and organizational change management
Systems-oriented thinking, with awareness of cross-platform dependencies and downstream impacts
Bachelors or Masters degree in software development, business administration, customer relations management
Benefits
Insurance coverage for medical, dental, vision, life, and disability
Generous retirement plans
Voluntary benefit plans
Parental leave
Substantial paid time off
Holiday pay
Company
McGough
McGough is a construction firm that works on buildings in a variety of industries.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase