Electrolux Group · 14 hours ago
Customs Operations Manager-US
Charlotte, NC
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expElectrolux Group is a leading global appliance company that has shaped living for the better for more than 100 years. The U.S. Customs Operations Manager is responsible for leading and executing the company’s import and export compliance operations, ensuring adherence to U.S. Customs and Border Protection regulations and global trade requirements.
Consumer ElectronicsElectronicsHome AppliancesMachinery ManufacturingManufacturing
No H1B
Hiring Manager
Nichole Davis, MBA
Responsibilities
Lead day‑to‑day U.S. import and export compliance operations, ensuring adherence to CBP regulations, global trade requirements, and internal company policies
Partner with the Senior Manager, North America Customs Compliance to implement company‑wide customs and export control compliance strategies
Develop, maintain, and enhance processes, procedures, and controls that ensure full compliance with CBP, partner government agencies, and global trade standards
Oversee accuracy and timeliness of all 10+2 Importer Security Filing (ISF) submissions
Ensure proper qualification, documentation, and compliance with USMCA, other Free Trade Agreements, special trade programs, and Other Government Agency (OGA) requirements
Monitor and ensure operational adherence to provisional tariffs and Anti‑Dumping/Countervailing Duty (AD/CVD) orders, including necessary reporting and documentation
Lead the design, delivery, and continuous improvement of training programs for trade compliance personnel across decentralized sites and product lines
Manage and optimize Customs Broker relationships, including setting KPIs, conducting audits, ensuring POA controls, and driving broker performance improvements through formal measurement programs
Maintain all CBP‑required import/export records in accordance with 19 CFR 163 (a)(1)(A) list requirements
Conduct logistical and trade data analyses to identify cost savings, operational efficiency opportunities, and process improvements
Track changes in the U.S. tariff landscape and evaluate their impact on sourcing, imports, suppliers, and operational costs; provide guidance and oversight to ensure compliant execution
Serve as an internal customs auditor, leading corrective actions, process enhancements, and risk‑mitigation initiatives
Ensure accurate classification of imported items under the Harmonized Tariff System (HTS) and maintain supporting documentation
Standardize Desk Level Procedures (DLPs) aligned with regulatory requirements and company policies
Champion continuous improvement initiatives that streamline customs processes, strengthen controls, and support best‑in‑class compliance practices
Achieve defined customs‑related KPIs and contribute to broader supply chain and compliance performance goals
Support the Director of Customs & Trade Compliance and the Senior Manager, North America Customs Compliance in evolving and optimizing the company’s import/export compliance framework
Qualification
Required
A Bachelor's Degree in Business or other related major
At least ten years business experience including five or more years' experience in international trade and customs compliance, preferably in a multi-national environment. Government experience is acceptable in lieu of some business experience
Proficiency in Microsoft Office applications
Preferred
Customs Broker's License preferred
Working knowledge of ACE and other databases used preferred
Benefits
Flexible work hours/hybrid work environment.
Discounts on our award-winning Electrolux products and services.
Family-friendly benefits such as extended paternity leave (4 weeks)
Company
Electrolux Group
Electrolux Group is a leading global appliance company that has shaped living for the better for more than 100 years.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.28BKey Investors
Nordic Investment Bank
2024-06-20Post Ipo Debt· $150M
2021-12-10Post Ipo Debt· $1.13B
1999-01-15IPO
Leadership Team
Tom Bell
Chief Operating Officer
Katerina Papageorgiou
Head of Marketing & Trade Operations, Adriatics and Greece
Recent News
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2025-12-12
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2025-12-01
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2025-11-07
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