Dexian · 1 day ago
Application Support Specialist
New York, NY
Contract
Hybrid
Entry, Mid Level
$75/hr - $77/hrDexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. They are seeking an Application Support Specialist to provide front office application support for FICC Credit trading systems, investigate and resolve production issues, and enhance support tooling and automation.
ConsultingHuman ResourcesInformation TechnologyProfessional ServicesStaffing Agency
Hiring Manager
Pooja Bhatia
Responsibilities
Provide front office application support for FICC Credit trading systems
Investigate, diagnose, and resolve production issues quickly and effectively
Own and manage the user query mailbox , ensuring timely and accurate responses
Deliver clear incident communications , including user notifications and management escalations
Develop and enhance support tooling and automation using Python and JavaScript
Support and troubleshoot batch processing using Quartz, Autosys, and Python-based jobs
Monitor critical trading environments using ITRS Geneos and respond to alerts proactively
Perform incident, problem, and root cause analysis , coordinating with multiple development teams
Maintain documentation and knowledge base for supported applications
Assist with metrics and reporting for Python-based systems and Java applications
Coordinate and execute Business Continuity Planning (BCP) testing and related documentation
Organize and lead issue resolution calls and meetings independently
Identify opportunities for automation to reduce repetitive manual tasks
Qualification
Required
Strong Python scripting and automation experience
Experience with Quartz and/or Autosys scheduling
Unix/Linux environment support
SQL for data analysis and troubleshooting
Shell scripting
Monitoring tools: ITRS Geneos
Log analysis tools: Splunk
Performance/infra tools: Dynatrace, Ansible
FIX Connectivity support experience
Company
Dexian
Dexian provides services for staffing, talent development, and consulting, with a focus on technology, finance, and project management.
Founded in 1994
1001-5000 employees
H1B Sponsorship
Dexian has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (65)
Funding
Current Stage
Late StageLeadership Team
Mahfuz Ahmed
Chairman of the Board
Vikram Motiani
Managing Director
Recent News
2025-11-19
Company data provided by crunchbase