The Wall Street Journal · 3 hours ago
Director, Sales Operations
NYC - 1211 Ave of the Americas
Full-time
Onsite
Lead/Staff, Director/Executive
$175K/yr - $215K/yr
12+ years expDow Jones is a global provider of news and business information, and they are seeking a Director of Sales Operations to lead the Sales Operations Center of Excellence. This role involves re-engineering operational workflows for the B2B sales organization to enhance efficiency and scalability across the organization.
FinanceFinancial ServicesInternet
Responsibilities
Oversee Sales Operations across AMER, EMEA, and APAC, providing vision and strategic direction to Regional Directors and a global team of ≈ 40 Regional Sales Coordinators (RSCs)
Conduct deep-dive diagnostics of the Quote-to-Cash lifecycle to identify and eliminate friction
Own the roadmap for scalable technology and workflow improvements
Act as the primary architect for the sales journey, ensuring Salesforce configurations and pre-sales workflows are optimized for speed without sacrificing data integrity
Lead the team in maintaining rigorous audit trails for contract creation and user seat management, proactively preventing billing errors and delivery delays
Qualification
Required
12+ years of professional experience in process improvement, business transformation, or sales operations, with at least 5 years in a significant leadership capacity
Proven track record of building or radically transforming a Sales Operations function within a complex, global matrixed environment
Strong understanding of B2B SaaS/subscription models, pricing, contracting, end-to-end contract lifecycle management, billing, and revenue controls
Exceptional ability to influence tenured stakeholders and drive behavioral change within sales teams and across the organization
Expert-level familiarity working with a complex tech stack, including Salesforce, and the vision to integrate them effectively
Demonstrated success leading large-scale transformation and change initiatives
Ability to drive adoption of new processes, tools, and behaviors across global sales organizations
Strong communication and storytelling skills to translate complexity into clear action
Ability to oversee a multi-layered organizational structure, leading managers and their teams to deliver against company goals
Benefits
Comprehensive Healthcare Plans
Paid Time Off
Retirement Plans
Comprehensive Medical, Dental and Vision Insurance Plans
Education Benefits
Paid Maternity and Paternity Leave
Family Care Benefits
Commuter Transit Program
Subscription Discounts
Employee Referral Program
Company
The Wall Street Journal
Winner of 40 Pulitzer Prizes for outstanding journalism, The Wall Street Journal includes coverage of U.S.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.49M2015-03-31Angel· $0.49M
Leadership Team
Nitin Rakesh
Member, CEO Council
Oren Zaslansky
Member, CEO Council
Company data provided by crunchbase