Jones Networking · 10 hours ago
Employee Benefits Client Executive
Jones Networking is recruiting for an Employee Benefits Client Executive to join a prestigious insurance agency in Atlanta, GA. The role involves managing complex employee benefits accounts, driving client retention and growth through strategic thinking and consultative advisory skills.
Human Resources
Responsibilities
Build, maintain, and enhance client relationships to ensure high client satisfaction and annual retention goals
Direct overall service delivery for the lifecycle of the client, which standardly includes pre-renewal planning, renewal strategy, open enrollment, and post-renewal follow-up
Provide leadership to the team by sharing best practices, promoting a positive attitude, and serving as a resource to the service team regarding complex self-funded accounts
Coordinate marketing and renewal process, ensuring strategic solutions are aligned with company culture and long-term goals
Effectively utilize resources and tools to maximize efficiency in managing client deliverables, including Wellness solutions
Develop and maintain dependable working relationships in both internal and external partnerships, by prioritizing workflow and ensuring accountability
Consult with clients on all compliance requirements, educate and advise with confidence on ERISA, HIPAA, COBRA, FMLA, SPDs, Form 5500s, local and corporate standards, among other topics through meetings, webinars, legislative updates, and other resources
Oversee issue resolution between client and vendor, serve as primary contact to resolve any escalated service issues
Coordinate monthly, quarterly and annual reporting: Client Financial Reporting, Client Executive Summary, UR Reports, Carrier Contract Analysis and Agency Commissions
Generate new business opportunities through cross selling
Qualification
Required
College Degree
Active GA Resident Agent License
(3-5) years' experience
Well versed in both fully insured and alternative-funded (self-funded) programs
Experience in Employee Benefit practices and ability to manage multiple concurrent projects with shifting priorities
Knowledge and training on the requirements of health care reform
Demonstrates adaptability
Lifelong learner, keeps informed to continuously improve knowledge and performance
Strong interpersonal and communication skills
Strong organizational skills
Demonstrates thought leadership in client problem solving
Market process experience, familiar with carrier protocols
Demonstrates initiative and engagement within team and department
Benefits
Medical, Dental and Vision
401K
PTO and paid holidays