Prime Therapeutics · 1 day ago
Supervisor, Pharmacy Technicians - Onsite (Orlando, FL)
Orlando, FL
Full-time
Onsite
Mid Level
$53K/yr - $85K/yr
3+ years expPrime Therapeutics is a unique pharmacy benefit manager focused on connecting care for those they serve. The Supervisor of Pharmacy Technicians is responsible for overseeing a team of Pharmacy Technicians, ensuring efficient operations, performance monitoring, and coordination with various departments to facilitate timely prescription delivery.
Health CarePharmaceutical
No H1B
Responsibilities
Supervises and coordinates the activities of the team to efficiently manage the output of assigned tasks
Monitors the performance of team members by means of reports and observation
Coordinates team activities and communications with other teams
Assumes accountability for team conduct and productivity
Conducts weekly, monthly and quarterly feedback sessions with the team as a group and individually
Monitors individual technicians' attendance and reliability patterns
Meets with the Pharmacy Operations Manager regularly and as needed to report status of individual and team performance
Administers performance improvement or corrective action plans when needed
Receives and processes data entry of new and refill prescriptions in the pharmacy computer system
Prepares delivery tickets including prescription and supply items as necessary
Communicates by phone and fax as necessary with patient, physician office, and insurance to make sure pharmacy has most updated prescription and prior authorization information on file
Answers phones and triages calls appropriately
Participates in coordinating and scheduling the processing and shipping of patient orders with the customer
Communicates and coordinates internally with customer service, billing, pharmacy, and shipping departments to move patient orders through the system and meet the promised delivery date
Qualification
Required
High school diploma from an accredited school or equivalent GED
2+ years Pharmacy experience
CPT/ExCPT/LPT/PTCB/RPT, Pharmacy Technician, State Requirements - Pharmacy
Must be eligible to work in the United States without the need for work visa or residency sponsorship
Must have pharmacy intern license as required by applicable state laws OR:
Must have an active pharmacy technician licensure or registration in accordance with state requirements
If state does not require an exam for licensure/registration, must possess both active pharmacy technician licensure or registration in accordance with state requirements AND an active national certification (e.g., PTCB or ExCPT)
In states that do not require licensure or registration, must have an active national certification (e.g., PTCB or ExCPT)
Proficiency in Pharmacy computerized systems and software applications, as well as MS Office Product Suite, specifically intermediate working knowledge of Excel
Strong analytical and basic accounting skills
3-5 years' experience in Specialty Pharmacy
Professional presence with strong written and verbal communication skills
Ability to identify and trouble-shoot problematic issues
Preferred
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures
Every employee must be able to perform the essential functions of the job and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions, absent undue hardship
In addition, Prime retains the right to change or assign other duties to this job
Company
Prime Therapeutics
Prime Therapeutics is a trusted pharmacy solutions partner delivering savings, simplicity & support to our customers and members
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Mostafa Kamal
President & Chief Executive Officer
Kenneth Bodmer
Chief Financial Officer
Recent News
Providence Business News
2026-02-05
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