Salesforce · 3 hours ago
Software Engineer - Agentic Search
Texas - Austin
Full-time
Onsite
Senior Level
$163K/yr - $260K/yr
6+ years expSalesforce is the #1 AI CRM, dedicated to driving customer success through innovation and technology. The Software Engineer for the Agentic Search team will design and build intelligent search infrastructure, develop sophisticated search capabilities, and collaborate with cross-functional teams to enhance search experiences across Slack and enterprise data sources.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Design and build intelligent search infrastructure to power information retrieval across various Slack and enterprise data sources
Develop sophisticated agentic search capabilities including query understanding and context management to synthesize information
Ensure optimal search performance and scalability, from real-time responses to deep research tasks
Implement evaluation frameworks for continuous improvement of search quality and relevance
Collaborate across teams (AI/ML, Product, Design) to integrate search into broader Slack experiences and drive technical excellence for search and AI systems
Qualification
Required
6+ years of software engineering experience building production web applications and distributed systems
Strong programming skills in languages such as Python, Java, Go, or similar, with experience in modern web frameworks
Search and information retrieval experience - Background in search engines, ranking algorithms, indexing, or information retrieval systems
RAG and agentic systems - Experience building retrieval-augmented generation systems, AI agents, or conversational AI applications
Distributed systems expertise - Experience with microservices, APIs, databases, and building scalable backend systems
Data-driven approach - Experience with experimentation, A/B testing, and using metrics to drive product decisions
Collaborative mindset - Strong communication skills and experience working with cross-functional teams including product managers, designers, and other engineers
Quality focus - Experience with testing, code reviews, and maintaining high-quality production systems
A related technical degree required
Preferred
AI/ML experience - Background in machine learning, natural language processing, or working with large language models (LLMs)
Enterprise search - Experience with enterprise search platforms, federated search, or multi-source information retrieval
Real-time systems - Experience building low-latency, high-throughput systems for real-time search and recommendations
Third-party integrations - Experience integrating with external APIs, data sources, or enterprise systems (Salesforce, Google Drive, etc.)
Evaluation and benchmarking - Background in search quality evaluation, relevance tuning, or AI system benchmarking
Full-stack capabilities - Comfort working across the stack from backend services to frontend user interfaces
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Kendall Collins
CEO, GovCloud - Salesforce
Recent News
2026-02-04
2026-02-04
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