Rakuten · 6 days ago
Workday Manager, People Reporting & Analytics
Chicago, Illinois
Full-time
Onsite
Mid, Senior Level
$83K/yr - $143K/yr
1+ years expRakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. We’re seeking a people manager to join our People Reporting & Analytics team, where you will lead a small team while also delivering reporting solutions that meet business needs using Workday capabilities.
Telecom & CommunicationsE-CommerceFinTechElectronicsPaymentsInternet
Responsibilities
Lead a small team of analysts/consultants/developers (1–3), providing guidance, feedback, and career development
Consult with HR functional teams and HR Business Partners/Generalists to understand needs, assess ROI and prioritize work
Utilize and enhance team standards to ensure a consistent reporting environment and customer experience
Play a lead role in the establishment of global definitions and practices
Support the rollout of a third-party people analytics platform by overseeing requirements creation, data mapping, UAT, validation, and end-user enablement and training
Expand reporting of team KPIs (project and ticket load, adoption, self-service enablement), driving continuous improvement
Translate stakeholder questions into clear requirements; consult with customers to connect insights to decisions and actions
Monitor data quality and reconcile across sources; proactively identify enhancements to improve accuracy, performance, and user experience
Leverage Workday capabilities (Report Writer, prompts/filters, calculated fields, matrix/advanced reports, scheduling, security) to deliver scalable outputs
Partner with peers in HRIS and IT to ensure governance, security, and continuous improvement of reporting solutions
Qualification
Required
Bachelor's degree or equivalent education/experience
Prior experience mentoring, coaching, or informally leading peers; 1+ years of people management experience preferred (or equivalent team lead experience with readiness to step into people leadership)
Understanding of HR functions and processes; ability to connect data to business decisions
Ability to manage work from inception to adoption; strong program/change management skills
Demonstrated advanced experience creating Workday reports, calculated fields, dashboards and security considerations
Experience designing/using Workday Prism data sources, Discovery Boards, and Worksheets
Experience with multiple Workday HCM modules (i.e. Core, Time/absence, Learning, Payroll, Recruiting)
Strong Excel skills for use with data review and testing
Comfortable navigating Workday security domains and following data governance practices; exercises excellent judgment with sensitive data
Proactive mindset with a focus on automation, self-service enablement, and continuous improvement
Clear, concise communication skills; able to explain technical solutions in business-friendly terms
Excellent problem-solving and systems thinking; curiosity to ask 'why' and iterate on solutions
High attention to detail, accuracy, and follow-through; adaptable to changing priorities
Collaborative working style and strong relationship-building skills across global teams
Preferred
1+ years of people management experience preferred (or equivalent team lead experience with readiness to step into people leadership)
Hands-on experience implementing or managing a third-party people analytics platform (e.g., Visier, ChartHop, Crunchr, One Model, or others) preferred
Benefits
Discretionary bonus
Health
Vision
Dental insurance
401k matching
PTO
Volunteer Time Off (VTO)
Other employee benefits
Company
Rakuten
Rakuten is a provider of e-commerce, fintech, digital content, and communications products and services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$7.26BKey Investors
Japan Post Holdings
2025-10-17Post Ipo Debt· $544.43M
2024-12-05Post Ipo Debt· $550.22M
2024-04-04Post Ipo Debt· $1.98B
Leadership Team
Mickey Mikitani
Founder, Chairman & CEO
K
Kentaro Hyakuno
Director, Executive Vice President & COO
Recent News
2026-01-09
Company data provided by crunchbase