Starr · 22 hours ago
Administrative Assistant
Brewster, NY
Full-time
Onsite
New Grad, Entry Level
$50K/yr - $70K/yrStarr Insurance Companies is a leading insurance and investment organization. The Administrative Assistant supports the General Manager with club operations by providing high-level administrative support and coordinating logistics for residences in Florida and Vermont.
Commercial InsuranceFinancial ServicesProfessional Services
Responsibilities
Maintain an organized, welcoming office environment; greet members and visitors with professionalism
Answer, screen, and route phone calls and emails; manage the general inbox and forward messages to appropriate staff
Schedule and coordinate meetings, events, and course reservations; maintain the events calendar
Prepare correspondence, reports, memos, and internal communications as needed by the General Manager and department heads
Maintain efficient filing and record-keeping systems (digital and physical), ensuring easy retrieval and compliance with privacy standards
Maintain membership database; process new applications, renewals, amendments, and cancellations
Update member profiles, contact information, billing status, and correspondence preferences
Assist with member communications, newsletters, announcements, and notices (email, mail, and posted notices)
Process payments, refunds, and deposits; assist with cash handling and daily banking procedures (as applicable)
Assist with payroll and vendor payments using the club’s accounting software (Workday), under supervision
Generate basic financial reports (revenue, memberships, events) as requested by management
Manage office supplies and equipment; place orders, track inventory, and coordinate maintenance or repairs
Assist in planning, coordinating, and executing golf events, tournaments, member events, and outside groups’ bookings
Prepare event materials (name badges, scorecards, programs) and coordinate with course staff, food and beverage team, pro shop, and outside vendors as needed
Monitor upcoming bookings and resolve conflicts
Assist with onboarding of new hires, including documentation, access credentials, and orientation logistics
Maintain personnel records and ensure compliance with club policies and regulatory requirements
Coordinate training schedules and staff communications
Provide basic user support for office tech, POS systems, and peripherals; liaise with external IT support as needed
Ensure security procedures are followed; manage keys, access codes, and sign-in logs for visitors
Ensure adherence to data protection, privacy, health and safety policies, and club rules
Assist with incident reporting and documentation as required
Serve as main administrative liaison between the General Manager, ownership, and house managers for the residences at both properties
Assist house managers with scheduling and tracking vendors and services (e.g., housekeeping, landscaping, repairs, seasonal maintenance), ensuring clear communication and documentation
Maintain residence-related files, including vendor contact lists, service agreements, warranties, maintenance logs, and seasonal checklists
Coordinate travel and stay details for ownership and guests (arrival/departure information, welcome notes, basic itineraries), in partnership with house managers
Support inventory tracking and ordering for household supplies and guest amenities, aligned with established standards and budgets
Assist with planning and simple coordination of small events, gatherings, or special stays at the residences, including timelines and communication with local providers
Perform other duties as assigned by the General Manager or department heads to support club operations
Qualification
Required
High school diploma or equivalent
Prior administrative or office experience, ideally in a club, hospitality, or golf environment
Excellent written and verbal communication
Strong organizational and time-management abilities; ability to multitask and prioritize
Proficiency with office software (Microsoft Office), and familiarity with club management or accounting software (e.g., Golf 365, QuickBooks) is a plus
Basic bookkeeping, invoicing, and payment processing skills
Customer service oriented with a professional, friendly demeanor
Attention to detail and accuracy in data entry and record-keeping
Ability to work independently and as part of a team
Flexibility to cover additional hours during peak periods or events
Discretion handling confidential information
Positive, proactive attitude; problem-solving mindset
Dependability and professional appearance
Preferred
Associate degree or equivalent in business administration, hospitality, or a related field
Familiarity with golf club operations and terminology
Experience using membership databases and event management tools
Basic graphic design or marketing skills for club communications
Company
Starr
With 100+ years of experience across leading industries, We apply an innovation mindset, agile approach, And a global team with local expertise wherever you operate.
Founded in 1919
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Sean Chen
President
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