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Cypress HCM · 1 day ago

Data Center Technician, 15448 (Night)

Plano, TX

Contract

Onsite

Mid Level

$30.37/hr - $40.49/hr

4+ years exp

Cypress HCM is the world’s largest professional network, aiming to create economic opportunities for every member of the global workforce. The Data Center Technician role involves troubleshooting console connectivity, server power supply, and network issues, while mentoring associate technicians and ensuring service level agreements are met.

Human ResourcesInformation TechnologyStaffing Agency

Growth Opportunities

Responsibilities

Perform basic hardware diagnostic and troubleshooting of servers. Escalating complex issues to Senior Data Center Technicians as necessary

Troubleshoot basic Linux OS level issues on all servers

Installation of new SSD’s and NVME’s into existing servers

Assist our engineers in troubleshooting all auto build (Linux Kickstart) nodes that do not build properly (stragglers)

Troubleshooting and resolution of all network connectivity issues at the physical layer (port flapping, port down, link issues, etc.)

Resolution of manually-generated tickets through cross-functional collaboration across diverse teams

Process (identify, tag, and prepare) all server nodes ready for decommissioning and prepare them for our third party ITAM vendor to pick up

Assist with any hardware installations that do not fall within the scope of work for quarterly organic growth

Respond to all system problems on a 24X7 basis and take part in on-call rotation

Assisting Level 3 Data Center Technicians in OS level troubleshooting and network troubleshooting

Ensure data center house rules are being followed and immediately report any concerns to leadership

Ensure data center cleanliness, any issues with cleanliness must be reported to leadership

Qualification

Linux troubleshootingServer hardware troubleshootingNetwork cablingData Center Infrastructure ManagementCompTIA A+ CertificationCompTIA Server+ CertificationCompTIA Network+ CertificationCommunicationProblem-solvingTeamwork

Required

4+ years in a Data Center Engineering Role

4+ years network cabling experience

4+ years Linux troubleshooting experience

4+ years server hardware troubleshooting experience

Preferred

Experience with data center infrastructure management (DCIM) tools

Knowledge of advanced server hardware and networking technologies

CompTIA A+, Server +, and/or Network + Certification

Company

Cypress HCM

Cypress HCM is a staffing and recruiting company providing technology and creative recruiting solutions.

Founded in 2005

Walnut Creek, California, USA

51-200 employees

http://cypresshcm.com

Funding

Current Stage

Growth Stage

Leadership Team

Mark Lillig

CEO

Philip Oommen

CFO

Company data provided by crunchbase