Zurich Insurance · 14 hours ago
Commercial Property Claims Manager
Zurich Insurance is a leader in risk management with a strong commitment to employee growth and flexibility. They are seeking an experienced Commercial Property Claims Manager to lead a team of technical adjusters, providing leadership, performance management, and ensuring customer service excellence in handling property claims.
Financial ServicesInsuranceProductivity Tools
Responsibilities
Provide leadership, performance management, professional development and coaching, and technical direction to a team of technical professionals at varying levels of experience and that handle low to moderately complex Property claims
Conduct claim quality file audits, participate in claim reviews, approve claim payment/authority, create and run team productivity reports, business problem solving, and ensure compliance with best practices of the team
Regarded as a technical claims subject matter expert and instrumental in providing and ensuring customer service excellence through the development of partnerships with key internal and external contacts, including legal counsel, customers, insureds, underwriters, and brokers
Act as a change agent and may also have opportunity to participate in projects and initiatives that drive the Property Claims business strategy in alignment with the overall Claims organization, and gain visibility with the Claims senior leadership team
Occasional domestic business travel may be needed
Qualification
Required
Juris Doctor and 5 or more years of experience in the Claims area OR
Bachelors Degree and 6 or more years of experience in the Claims area OR
High School Diploma or Equivalent and 8 or more years of experience in the Claims area AND
Customer service experience
Experience with Microsoft Office
Experience collaborating across work groups
Knowledge of insurance legal statutes and procedures
Knowledge of the insurance industry, claims and the insurance legal and regulatory environment
Preferred
Commercial Property Claims Experience
Knowledge and skill of claims handling
Negotiation experience
Experience in line of business
Excellent communication skills
Analytical skills
People management experience
Benefits
Short-term incentive bonus eligibility set at 15%
Competitive pay and comprehensive benefits for employees and their families
Company
Zurich Insurance
Zurich Insurance Group (Zurich) is a leading global multi-line insurer founded more than 150 years ago, which has grown into a business serving more than 75 million customers in more than 200 countries and territories, while delivering industry-leading total shareholder returns.
Funding
Current Stage
Public CompanyTotal Funding
unknown2020-12-07IPO
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