Senior Manager, Client Engagement jobs in United States
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M&T Bank · 10 hours ago

Senior Manager, Client Engagement

positionNew York, NY
timeFull-time
remoteHybrid
senioritySenior Level
money$131K/yr - $218K/yr
date7+ years exp

M&T Bank is a financial institution that values client relationships and brand growth. The Senior Manager of Client Engagement is responsible for strategizing, executing, and measuring premium client events and engagements, ensuring alignment with brand standards and business objectives.

Financial Services

Responsibilities

Design and execute client engagement strategies aligned to brand, philanthropy, and growth priorities
Own planning, coordination, execution, and reporting for a portfolio of premium client events
Develop and deliver high-touch engagement programs for priority clients, partners, and industry stakeholders
Ensure consistent brand standards, messaging, compliance, and execution across regions and divisions
Partner with Sponsorship and Experiential teams on Tier 1 events and large-scale partnership activations
Project manage integrated event activations including content, PR, branding, and pre/post-event communications
Align Wilmington Trust event processes with bank-wide standards, tools, and reporting
Maintain event data, calendars, budgets, timelines, invite lists, and performance reporting
Evaluate program effectiveness, identify best practices, and recommend improvements
Collaborate with sales and marketing teams on targeting, invitations, collateral, and post-event follow-up
Complete other related duties as assigned

Qualification

Client engagement strategiesPremium events experienceProject managementStrategic mindsetRelationship-building skillsNYC institutionsSophisticated taste levelPolished communicator

Required

Bachelor's Degree
7 years of experience in premium events, client engagement, or consultative sales within a regulated or professional services environment (Or in Lieu of a degree, a combination of 11 years of higher education and relevant experience)
2 years managerial experience
Strong strategic mindset with exceptional execution and project management skills
Polished communicator, comfortable engaging senior executives and high-net-worth clients
Deep knowledge of NYC cultural institutions, dining, wine, and curated experiences
Sophisticated taste level and strong relationship-building skills
NYC-based

Company

M&T Bank

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Great companies have an enduring sense of purpose.
dateFounded in 1856
location
Buffalo, New York, US
people-size10001+ employees
web-link
http://www.mtb.com

Funding

Current Stage
Late Stage

Leadership Team

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René Jones
Chairman & Chief Executive Officer
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Dan Saper
•Co-Founder/Co-Chairman of Welcome to M&T Bank Affinity Group, Western New York Chapter
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