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Getman Corporation · 12 hours ago

Service Technician

Elko, NV

Full-time

Hybrid

Mid, Senior Level

5+ years exp

Getman Corporation is seeking a Service Technician to ensure high machine safety and reliability of their products. The role involves traveling to mine sites for equipment commissioning, troubleshooting, audits, and maintenance training, while also providing exceptional customer service and technical support.

ManufacturingMining

Comp. & Benefits

Responsibilities

Create connections with the Getman customer base through promotion of Parts, Service, Training, and Preventative Maintenance programs

Provide on-site and remote technical product support for Getman equipment

Provide Getman customers with exceptional customer service

Provide commissioning, troubleshooting and technical support at customer sites

Train mining personnel on how to maintain and repair Getman equipment

Provide input to product issue resolution, roll out and implement product fixes and improvements determined by Product Engineering and Product Management

Compile field service reports and product issue reports following customer site visits

Define scope, perform and/or supervise equipment and/or component repairs and rebuilds

Assist and follow up on product field trials and tests

Provide input to technical inquiries and projects within the Aftermarket group

Perform all other duties as assigned

Qualification

Mechanical trade experienceHeavy equipment experienceTroubleshooting skillsMSHA CertificationElectrical knowledgeHydraulic knowledgeCustomer service skillsSelf-sufficient

Required

Associate degree in engineering and/or Mechanical trade experience High School Diploma with 5+ years mechanical trade experience

Minimum 5 years heavy equipment/diesel mechanic experience

MSHA Certification

Strong mechanical, electrical and hydraulic knowledge

Ability to troubleshoot equipment in remote locations

Ability to handle customer complaints and provide a customer-oriented solution

Ability to be self-sufficient and self-directed while traveling and working safely in remote locations

Preferred

Experience with maintaining mining machines or Getman equipment preferred

Company

Getman Corporation

Getman Corporation is a mining & metals company offering underground mining and diesel equipment.

Founded in 1954

Bangor, Maine, USA

51-200 employees

http://getman.com

Funding

Current Stage

Growth Stage

Leadership Team

Erik VanAllen

President and CEO

Company data provided by crunchbase