PepsiCo · 10 hours ago
Work Force Management People Solutions Quality and Performance Sr. Analyst
Plano, TX
Full-time
Onsite
Entry, Mid Level
$76K/yr - $128K/yr
2+ years expPepsiCo is on a transformation journey with Workforce Management to enhance the experience of frontline teams. This role involves executing the WFM People Solutions team’s strategy to maintain application quality and overall performance related to the UKG Pro WFM platform, including developing testing strategies and providing functional support across all modules.
Brand MarketingFast-Moving Consumer GoodsFood and BeverageManufacturing
Responsibilities
Develop and execute customized testing strategies and plans for sector specific projects, change requests, and incidents based on the overall WFM People Solutions testing strategy for unit, time compare, and business user acceptance testing for the UKG Pro platform
Develop User Acceptance Testing (UAT) catalogue and standardized test cases to be used by the business as templates and review prepared test cases with business to ensure scope is fully captured
Execute functional walk-through simulations of new functionality in UKG Pro WFM for various stakeholders in preparation of each test phase as a liaison between technical and functional teams
Setup Azure DevOps (ADO) in preparation of test phases for various stakeholders
Customize and execute planned handoffs for Systems Integration Testing (SIT) and reviews of Requirements Traceability Matrices (RTMs) and SIT test cases with ETS team based on scope of requirements
Monitor testing phases to stay on track based on project plans and incident/change request SLAs and develop mitigation plans as needed
Prepare status reports, Key Performance Indicators (KPIs), and monitoring methods to gauge overall execution levels within testing timeframes for project releases and general oversight of change requests and incident validation
Monitor and report UKG Pro WFM overall application performance, vulnerability, and penetration testing
Develop and execute test plans for device testing including hardware (after firmware updates) and mobile (after releases) with the business as needed
Qualification
Required
Bachelor's degree
2+ years in a large multi-national organization, preferably in CPG industry with large frontline hourly and/or commissioned population
1-2 years Prior experience implementing Kronos/UKG Workforce Management (WFM) solutions including pay rules, accruals, function and display access, web/mobile navigators, attestation, data views and reporting. (UKG Pro WFM preferred)
1-2 years experience using Azzure DevOps (ADO)
1-2 years experience using ServiceNow
Proficient in Microsoft Excel
Experience with system implementations and deployment from an end-user experience and translating technical knowledge to functional teams
Experience administering and troubleshooting InTouch 9000/9100 or DX devices (configuration, firmware upgrades, recalibration, initialization, etc.)
Ability to analyze data and systems concerns by applying analytical skills and efficiently communicate findings and design solutions using Excel, Word, PowerPoint or other tools
Prior knowledge or experience with HRIS and Payroll systems
Strong analytical and problem-solving skills
Preferred
Should have a sound or general understanding of workforce management processes that are utilized in daily operations within a sales, manufacturing, and/or distribution center environment
Knowledgeable and experience in WFM capabilities and other workforce management technology platforms
Analytical and strong organizational skills, with excellent verbal and written ability
Should possess excellent communication skills and an ability to positively interact with their peers and associates at all levels in various functions
Be flexible, organized, and able to handle competing priorities
Works well under guidance and direction
Experience working with third-party resources and vendors
Ability to communicate with various teams, various business units directly or indirectly and IT users, ability to listen to ends user requirements and take appropriate action based on PepsiCo's guidelines, a problem solver
Benefits
Bonus based on performance and eligibility target payout is 8% of annual salary paid out annually.
Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.
In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.
Company
PepsiCo
PepsiCo is a food and beverage company.
10001+ employees
H1B Sponsorship
PepsiCo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (50)
2024 (52)
2023 (62)
2022 (61)
2021 (49)
2020 (34)
Funding
Current Stage
Public CompanyTotal Funding
$4BKey Investors
Elliott Management Corp.National Safety Council
2025-09-02Post Ipo Equity· $4B
2024-06-13Grant· $0.02M
2017-12-20IPO
Leadership Team
Alex Carreteiro
CEO PepsiCo Brazil & South Cone (Chile, Arg, Uru, Par) Foods
Mohamed Shelbaya
CEO PepsiCo Middle East & Africa
Recent News
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2026-02-04
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