Dexian · 13 hours ago
Patient Access Specialist
Jupiter, FL
Full-time
Onsite
Entry, Mid Level
$17/hr - $18/hr
2+ years expDexian is a leading provider of staffing, IT, and workforce solutions. The Patient Access Specialist will deliver exceptional customer service while managing patient registrations, verifying insurance, and determining medical necessity for services.
ConsultingHuman ResourcesInformation TechnologyProfessional ServicesStaffing Agency
Hiring Manager
Abhinav Sharma
Responsibilities
Delivering a dynamic customer experience to all customers and demonstrate a strong commitment to service excellence
Obtaining demographic, insurance, and medical information to ensure accurate and complete registration
Performing insurance verification, data collection and documentation
Determining medical necessity for services based on established medical criteria
Identifying patient financial responsibilities and collecting applicable monies
Acting as liaison to all internal and external customers to facilitate access to hospital services
Securing all necessary documentation to register the patient's visit
Performing other duties as assigned
Qualification
Required
Minimum 2 years' experience with hospital insurance plans including Medicare, Medicaid, HMO's, and PPO's
Excellent typing and computer skills
Familiarity with area managed care plans and contractual terms
Two to four years of healthcare experience in the outpatient setting
Knowledge of outpatient procedures and medical terminology required
Knowledge of Federal and third-party payor requirements
Call center/scheduling appointments
Good on the phones
Strong customer service skills
Front desk experience in healthcare
High School Graduate or Equivalent
Enthusiastic, friendly, patient focused customer service skills
Exemplary communication skills, written and verbal – must be comfortable speaking to patients via phone and in person and successfully communicate pertinent information
Must be a team player with ability to collaborate interdepartmentally and with clinical staff
Capacity to multi-task with computer programs while providing patients the highest level of care and attention
Ability to self-direct and exercise independent judgment in situations requiring follow-up and discussions with clinical staff and/or other areas of Patient Access to ensure completeness of task and customer satisfaction
Works well in a team environment to accomplish common tasks to solve problems and enhance the smooth and efficient flow of the department
Company
Dexian
Dexian provides services for staffing, talent development, and consulting, with a focus on technology, finance, and project management.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mahfuz Ahmed
Chairman of the Board
Vikram Motiani
Managing Director
Recent News
2025-11-19
Company data provided by crunchbase