Elevate ENT Partners · 21 hours ago
Office Manager
New Iberia, LA
Full-time
Onsite
Senior Level
5+ years expElevate ENT Partners is seeking an Office Manager to supervise office operations and clinical staff while ensuring efficient practice site operations. The Office Manager will be responsible for managing staffing needs, overseeing financial operations, and maintaining patient care services.
Health CareMedicalTraining
Responsibilities
Manages the staff consistent with good human resources management practices and provides an environment which is safe and allows participation in order to promote retention, productivity and a quality, customer-oriented team . Supervises physician's practices office management and patient flow to ensure effective operations, billing, compliance and quality patient care services
Manages all staffing needs, suggests hiring of clinical and non-clinical office staff and conducts performance reviews
Recommends staff merit increases, promotions, and disciplinary actions to physicians
Completes and updates personnel file, ensures required forms are completed
Maintains personnel policy manual
Submits office staff time cards for payroll processing, verifies accuracy and completeness of employee time
Maintains all PTO and other “days off” schedules
Ensures all posts are filled by trained personnel during PTO and when staff calls in sick, fills in when needed
Responsible for maintaining high morale and good relations throughout the office
Holds office staff meetings at least monthly; prepares meeting minutes, and distributes them to staff and physician(s)
Ensures office is opened and closed daily, according to protocol
Oversees and distributes work activities and schedules
Creates and/or updates office procedures manual
Oversees petty cash and change funds, balances and accounts for the money daily and provides change when needed
Ensures collection and verification of a patient’s demographic and insurance data prior to the patient’s visit
Reviews daily reports and ensures check-out staff accurately completed the daily close
Oversees all cash handling, makes the deposit daily
Ensures sufficient supplies available for delivery of quality patient care, orders supplies as needed and obtains competitive bids at least annually
Supervises the initial sort of the daily mail, gives to appropriate staff for opening and distribution
Maintains and suggests improvements to physician(s) schedules
Demonstrate a broad understanding of financial operations and takes personal responsibility for key financial indicators of the practice
Oversees collections process in order to ensure financial reimbursement for services rendered and supports employee's questions
Has detailed knowledge of the claims submission, follow-up, and patient collections processes
Ensures consistent collection of payment at time of service
Directs development Managed Care Manual; then ensures staff understands and appropriately uses it
Annually reviews the fee schedule to maximize reimbursement
Maintains knowledge of how to enter patient accounts and post payments
Runs or prepares monthly, internal financial and management reports, including accounts receivable, CPT frequency, profit and loss, etc
Communicates with CBO and Accounting on any pertinent matters
Maintains facility and all office and clinical equipment
Keeps all physician files up to date, for example, hospital privileges, licensure, managed care plan credentials, malpractice insurance, and CME
Maintains patient confidentiality
Attends continuing education courses as requested
Performs all other tasks required by physicians
Qualification
Required
Associates' or Bachelor's degree obtained through a formal 4-year program
At least five years of related experience
Company
Elevate ENT Partners
ELEVATE ENT Partners is a practice management support organization.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Audax Private Equity
2021-02-23Private Equity
Leadership Team
James Polfreman
Chief Executive Officer
Cliff Hogan
Chief Information Officer
Recent News
2023-12-23
2023-12-23
Business Wire
2023-12-23
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