Mass General Brigham · 16 hours ago
Video Monitoring Technician
Cambridge, MA
Part-time
Onsite
New Grad, Entry Level
$17.71/hr - $24.28/hrMass General Brigham is a not-for-profit organization dedicated to advancing patient care, research, teaching, and community service. The Video Monitoring Technician is responsible for providing continuous observation and surveillance of assigned patients, ensuring their safety and well-being while maintaining confidentiality and adhering to hospital policies.
Health CareHome Health CareMedical
Responsibilities
Provides continuous observation and surveillance of assigned patients
First line of action is to verbally redirect the patient from engaging in at risk behaviors
Summons the nursing staff if the patient requires assistance by communication device or STAT Alert Alarm (if appropriate)
Knowledgeable and supportive of patient and institutional confidentiality and related hospital policies
Demonstrates understanding and proficiency of the use of the Video Monitoring (VM) software
Maintains visual observation at all times
Verbally redirects patient over digital 2-way audio device that is in patient room
Immediately summons the nursing staff it the patient requires assistance
Demonstrates the knowledge and skill necessary to provide the appropriate care to this patent population based on the patients individualized treatment plan as delegated by the RN
Participates in hand-off of pertinent information/behavior about assigned patients when arriving on unit and upon completion of shift assignment
Provides patient with explanations as necessary, but does not consul or provide opinions
Demonstrates behaviors in line with Service Excellence
Seeks help or advice as soon as possible when patient appears to pose a threat to themselves or others
Participates in a collaborative identification and reporting of patient safety issues
Assures patient environment safety
Seeks assistant with removal of any potential safety hazard from room and reports findings to RN
Demonstrates safe work practices and attitudes, follow safety rules, works to prevent unsafe conditions and behaviors, and participates in organizational and department safety programs
Expectation while on Duty - Dedicated attention to observing patients with no outside distractions (no answering of phones unless calls to monitor station, etc.)
Staying connect with audio by never taking off the headset
Never leave monitor station unattended. If you need to step away, call for backup first
No food or drink in patient care areas
Keep your workplace clean and tidy
No cell phone use in patient care areas
Maintain required documentation
Qualification
Required
High School Diploma/ GED
Effective verbal, electronic and written communications skills using the English language
Computer proficiency required
Maintain variable work schedule to meet department needs. (evenings and nights, holidays, weekends and travel)
Preferred
Highly developed communications and interpersonal skills, working with diverse population
Work independently, be self-directed and contribute as a member of a team
Anticipates challenges and develops and implements strategies for addressing them
High level of service delivery
Demonstrate initiative with ability to prioritize work, meet deadlines and adapt to changing situations
Attention to detail
Benefits
Comprehensive benefits
Career advancement opportunities
Differentials
Premiums and bonuses as applicable
Recognition programs designed to celebrate your contributions and support your professional growth
Company
Mass General Brigham
Mass General Brigham specializes in providing medical treatments and health diagnostics services.
Founded in 1994
10001+ employees
H1B Sponsorship
Mass General Brigham has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (77)
2024 (61)
2023 (93)
2022 (70)
2021 (80)
2020 (29)
Funding
Current Stage
Late StageLeadership Team
E
Erin Flanigan
SVP, Human Resources, Community, Specialty Hospital Division
O’Neil A. Britton
Chief Integration Officer, Executive Vice President
Recent News
Research & Development World
2026-01-25
Longevity.Technology
2026-01-24
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