Sunrise Systems, Inc. · 1 day ago
Collections Clerk
Sunrise Systems, Inc. is seeking a Collections Clerk to join their fast-paced collections department. The role involves managing accounts receivables, making collection calls, resolving discrepancies, and ensuring timely payments from clients.
Responsibilities
Monitor accounts on a daily basis and identify outstanding account receivables
Take actions in order to encourage timely payments
Assist cash application specialist for application customer remittances and perform research on all customer payment
Enlist the efforts of sales and senior management when necessary to accelerate the collection process
Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis
Process credit card and e-check payments and refunds
Resolve billing issues and discrepancies
Contact clients and discuss their overdue payments
Accountable for reducing delinquency for assigned accounts
Prepare and present reports on collection activities and progress
Performs other job-related duties as assigned
Qualification
Required
Proven experience as a Collection Specialist or similar role
Knowledge of various collection techniques
Excellent communication and interpersonal skills
Problem-solving and critical-thinking skills
Ability to prioritize and manage multiple responsibilities
3-5 years High Volume Collections experience
High school diploma
Preferred
Associate's/Bachelor's degree is a plus
Company
Sunrise Systems, Inc.
Sunrise Systems was founded in 1990 with a clear vision to deliver world-class staffing service solutions in all labor categories, including IT consulting and solutions; all with the commitment to provide service that exceeds expectations and become the most trusted name in the industry.