NEOGOV · 1 day ago
Intake Support Technician-12hr Shift
204 Gillespie Street Fayetteville, NC
Full-time
Onsite
Entry Level
$38K/yr - $38K/yr
2+ years expNEOGOV is seeking an Intake Support Technician to join the Cumberland County Sheriff's Office. This role involves receiving, photographing, and fingerprinting individuals who have been lawfully arrested or detained, while also maintaining accurate records and assisting law enforcement agencies as needed.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Correctly enter biographical information into Jail and Records Management
Photograph individuals who are arrested
Fingerprint individuals who are arrested
Provide DNA kits to law enforcement agencies when needed
Makes entries into DCI
Conducts criminal history checks
Handles confidential information
Maintains organization of workspace
Assist other departments within the Sheriff's Office and other law enforcement agencies
Maintain a daily log of individuals fingerprinted and photographed
Ensure that all supplies and adequate forms are stocked from daily operations
Performs related work as required
Qualification
Required
Graduation from high school or GED
Demonstrated possession of knowledge, skills and abilities gained through at least two (2) years office assistant, secretarial or records processing experience; or an equivalent combination of education and experience
Applicants must take a typing test administered through the Cumberland County Detention Center at time of interview
Must be able to pass a comprehensive background investigation which includes, but not limited to, criminal background check and drug screen
North Carolina Driver's License
High School Transcripts or GED
Birth Certificate
Military DD-214 Member-4 (if applicable)
Social Security Card
Authorization of Release of Personal Information to Cumberland County Sheriff's Office
The Authorization for Release form must be notarized
Preferred
Ability to learn JMS, RMS, and DCI
Ability to obtain and maintain DCI certifications
Ability to interpret various information obtained through DCI and the SBI
Ability to explain and instruct law enforcement agencies how to obtain a DNA sample
Ability to communicate effectively with supervisor, co-workers, law enforcement, and detainees
Ability to organize work effectively
Must be able to work around inmates
Benefits
Government Retirement Plan
13 paid holidays per year
Employee Wellness Center Clinic
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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