NEOGOV · 18 hours ago
Re-Entry Navigator 2
NEOGOV is seeking a Re-Entry Navigator 2 to support justice-involved individuals during their re-entry from carceral settings. The role involves assisting clients with resource navigation, case management, and collaboration with community services to ensure successful reintegration into society.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Receive and direct clients to resources supporting their successful re-integration from the prisons and/or jail to the community and options for behavioral health treatment engagement
Certify client eligibility for internal and external programming and provide referral and linkage to appropriate community social services based on participant’s risk factors and priority of need – such as, but not limited to housing, healthcare, food, transportation, state identification documents, and employment/academic assistance
Utilize motivational interviewing strategies and a strengths-based approach to encourage participant engagement in pro-social supportive services
Assist clients with completion of public benefits application(s)
Provide basic case management and follow-up to support a positive transition from prison and/or jail into the community
Prepare targeted in-reach communications to targeted populations, including letters and follow up with other social services staff operating in the jail, prison, and/or the community
Maintain up-to-date inventory of supportive service supplies and replenish where necessary
Maintain and execute strong working knowledge of HIPAA and 42CFR privacy considerations; safety practices in a correctional setting; motivational interviewing and stages of change; understanding of ethics and boundaries in a human services environment; trauma-informed care in a correctional setting, case management best practices; and interpersonal communications skills
Work collaboratively with external and internal partners supporting individuals at risk for a substance use and/or mental health disorder
Assist program partners with marketing, recruitment, and client communications supporting treatment access and successful re-entry
Prepare appropriate documentation of all client interactions and services utilizing best practices in case management standards
Work as part of a team to physically staff and provide on-site assistance at the Franklin County Corrections Center, the Rapid Resource, Safer Stations and/or One Door satellite office
Provide assistance with special projects as directed
Receive and distribute mail, records and other legal documentation
Establish and maintain confidential and miscellaneous department files
Retrieve electronic and hard copy information
Copy, collate, and distribute written material, records, legal documentation, and/or reports
Operate county-issued computer equipment and appropriate software to create, retrieve, and modify reports, letters, and correspondence
Research electronic and hard copy information for department files
Gather and compile data
Perform data entry
Type, prepare and proofread correspondence, memoranda, reports, information, records, legal documents, and materials
Attend meetings, trainings, and workshops as needed to enhance job and knowledge skills
Provide assistance to coworkers and/or performs those responsibilities as necessary to maintain standards of operation
Maintain regular and predictable attendance
Qualification
Required
High School diploma or GED with 2 years experience in human services, re-entry, social work, and/or as a Peer Specialist or Community Health Work, or related experience
Must meet background check requirements
Knowledge of safety practices office practices and procedures; agency policy and procedures; government structure and process
Skill in word processing; dictation; equipment operation
Ability to define problems, collect data, establish facts and draw valid conclusions; complete routine forms; maintain accurate records; screen mail, originate routine business letters reflecting standard procedures; gather, collate and classify information about data, people or things; handle sensitive inquiries from and contact with officials and general public
Benefits
Extensive health benefits for all full-time permanent employees.
Life insurance coverage for all permanent employees.
Guaranteed 10 paid holidays every year.
A 14 percent employer contribution to your OPERS pension plan.
Earn a potential monetary incentive during our annual wellness incentives for employees/spouses enrolled in healthcare.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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