County of Riverside · 1 day ago
IT Business Systems Analyst III
The County of Riverside is seeking a highly qualified IT Business Systems Analyst III to support the Enterprise Application Bureau. This role involves maintaining and supporting the PeopleSoft HCM Benefits module, collaborating with Human Resources, and contributing to the optimization of County systems.
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Responsibilities
Maintain and support the PeopleSoft HCM Benefits module
Document system functionality, business processes, and work requests
Facilitate meetings and present project scope and requirements to stakeholders
Perform system configuration and technical setup
Research and interpret Memorandums of Understanding (MOU), state, and federal mandates
Conduct system testing and data validation
Develop and execute SQL scripts to support data analysis and system updates
Conduct systems analysis and design of business processes involving evaluation of current and proposed information and business process flow, available and emerging technology hardware and software, and cost/benefits
Analyze projects; document new organizational processes; generate reports for management on new technology
Develop and document user requirements from end-user input for new and existing systems, business processes, and applications
Select and recommend software or hardware based on systems analysis, evaluation of product, and vendors
Create requests for proposal (RFPs) or requirement specifications and evaluate proposal submissions
Implement new and modified processes and systems by performing design, application development, installation and testing
Modify software; customize business applications and interfaces
Coordinate and communicate with end users, management, staff, and vendors on project issues and status
Develop project work plans and schedules and monitor project resources including staff time, vendor work, and finances
Prepare project documents, requirements, reports, feasibility studies, cost/benefit analysis, and quality assurance and control standards
Maintain, support, and administer software applications
Provide customer support, training, and problem analysis for software applications
Qualification
Required
Completion of 30 semester or 45 quarter units from an accredited college or university, preferably with coursework in computer science, computer information systems, data processing, information management, or a related field to the assignment
Four years of successful journey level IT job-related experience, one year of which included either lead person duties or technically advanced IT job-related work
At least one year of the required experience must have included providing technical or systems support for a Human Resources department, employee benefits administration, or Human Capital Management (HCM) system
Knowledge of the principles, methods and techniques used in the course of work for the IT Business Systems Analyst series
Knowledge of principles and techniques applied to IT devices, applications and systems
Knowledge of principles of organization and administration
Knowledge of principles of documentation and recordkeeping, storage and retrieval
Ability to gather and analyze data, reason logically, draw valid conclusions and make appropriate recommendations
Ability to resolve technical problems and innovate more efficient use of IT resources
Ability to perform systems analysis work and problem solving
Ability to interpret and follow written and oral instructions
Ability to prepare concise reports and documents
Ability to establish and maintain effective working relationships with staff, customers, other employees, and the public
Ability to communicate effectively with people at all organizational levels
Required IT-Related Skills: Systems analysis theory, processes and techniques; project spec development; application design; writing and modifying technical and user documentation; data modeling techniques; prepare flow process diagrams and other design graphics; application of industry or County standards and conventions for systems analysis and quality assurance; installation, testing and migration process and techniques; quality and version control processes; use of packaged or off-the-shelf and third party application software including office automation tools
Preferred
Knowledge of benefits administration or governmental human resources application business processes
Demonstrated ability to resolve application and system issues through data gathering, analysis, logical reasoning, and drawing valid conclusions
Knowledge, skills, and experience with enterprise application systems and tools such as PeopleSoft, Oracle, and/or Oracle SQL
Preferred IT-Related Skills: Internal consulting with clients at various levels of the organization; writing code and scripts; writing process descriptions; work with client server environments
Benefits
Health insurance
Retirement plans
Paid leave programs
Company
County of Riverside
County of Riverside is a government entity that provides regional administration, public services, and community support programs.