Smart Energy Water · 10 hours ago
Technical Delivery Manager
Irvine, CA
Full-time
Onsite
Senior Level
6+ years expSmart Energy Water is a global company delivering innovative cloud platforms for energy, water, and gas providers. The Technical Delivery Manager will oversee product engineering, development, and systems integration, ensuring successful delivery and stakeholder engagement throughout the implementation lifecycle.
Computer Software
Hiring Manager
Ana D.
Responsibilities
Partner with Product Management, Engineering, and cross-functional teams to develop and execute strategic technical program plans that align with organizational objectives and foster seamless collaboration
Strong experience writing detailed technical requirements and functional specifications (BRD & FRD)
Proven ability to document REST/API-based integrations
Ensure transparency and alignment by delivering clear, consistent progress updates to senior leadership, executives, project teams, and stakeholders, effectively communicating program goals, milestones, timelines, and performance metrics
Oversee end-to-end product delivery and support, including prioritization, mobilization of cross-functional teams, milestone tracking, resource planning, risk mitigation, and issue resolution, to drive successful business and customer outcomes
Apply deep technical expertise to guide technical decisions, identify and mitigate risks, and serve as a trusted thought partner to Product and Engineering counterparts
Driving technical dependencies
Initiate projects, coordinating with stakeholders, product, and engineering teams to develop and execute project and roll-out plans
Centralize and ensure the maintenance of all program-related documentation for easy accessibility
Coordinate cross-functional activities to ensure products are delivered on schedule and meet quality expectations
Proactively identify potential impediments early, work actively to resolve them, and escalate issues when necessary
Monitor and report on KPIs in collaboration with Product and Engineering Managers, ensuring transparency and alignment on performance metrics
Prepare and present status reports for senior leadership and provide clear visibility and regular communication on delivery targets, commitments, and progress to all stakeholders
Qualification
Required
6+ years of experience or equivalent expertise in product delivery in the CX or Payment domain
Understanding of API gateways, APIs, and integration dependencies
Integration knowledge with ERP/CIS systems (e.g., SAP, Oracle CC&B)
Knowledge of PCI DSS, GDPR, and regulations
APIs for partner and third-party integrations
Awareness of fraud detection mechanisms and encryption standards
Understanding of system architecture, scalability, and disaster recovery planning
Proficiency in agile methodologies (Scrum, Kanban) and Knowledge of tools like JIRA & MPP
Expertise in managing complex payment projects using frameworks like PMP
Strong communication skills for requirement gathering and alignment
Rapid response to incidents and proactive risk identification
Clear articulation of technical concepts to non-technical stakeholders
Strong documentation skills for reports, user stories, and Issue submissions
Company
Smart Energy Water
SEW.AI is the world's #1 trusted and only Vertical AI platform for energy and water, connecting Customers, Workforce, and Grid Assets on one secure, cloud-native foundation.
1001-5000 employees
H1B Sponsorship
Smart Energy Water has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (8)
2023 (18)
2022 (13)
2021 (20)
2020 (17)
Funding
Current Stage
Late StageLeadership Team
Brad Smith
Vice President of Partner Success
Aman Singha
Chief Revenue Officer
Recent News
Company data provided by crunchbase