eShipping · 13 hours ago
Warehouse Operations Manager
Harrisburg, PA
Full-time
Onsite
Mid, Senior Level
$90K/yr - $100K/yr
5+ years expeShipping Distribution Services is the warehousing and distribution arm of eShipping LLC, supporting customers across the country with modern, efficient 3PL solutions. The Warehouse Operations Manager is responsible for the overall success of warehouse operations, ensuring accurate receipt, storage, retrieval, and timely dispatch of customer products while driving inventory accuracy and staff leadership.
LogisticsSupply Chain ManagementTransportation
Responsibilities
Motivating, organizing, and encouraging teamwork within the workforce to ensure set productivity targets are met
Training staff and monitoring their performance, progress, and service levels
Partner cross-functionally to mobilize resources and align around the common goal of obsession with superior customer service
Overseeing customer inventories, monitoring orders and processing shipments
Ensuring quality, delivery and budget objectives are met
Continuously drive profitability and generate revenue by identifying and eliminating non-value-added activities and recognizing missed opportunities
Assists in the development of, and ongoing recommendations for, warehouse design by planning layout, product flow, and product handling systems, evaluating, and recommending new equipment
Develops and provides ongoing recommendations for warehouse operations system improvements by analyzing process workflow, manning and space requirements, and equipment layout; subsequently implements applicable changes
Assess, analyze, and interpret quantitative and qualitative metrics to determine current and future state of warehouse productivity and determine improvement opportunities
Producing regular reports and statistics on a daily, weekly, and monthly basis
Responsible for monitoring and ordering warehouse and office supplies
Responding to and dealing with customer communication by email telephone
Briefing staff on the issues for that particular day
Manage on-site visits for current and potential customers
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Responsible for creating and maintaining an orderly and clean environment
Other duties as assigned
Qualification
Required
Able to stand for extended periods of time
Must be able to lift 50 pounds and move pieces using a pallet jack and dolly
Possess excellent customer service, time management, and prioritization skills
Must have strong communication skills
Must be able to work in warehouse environment with varying temperatures
Education: Bachelor's Degree or equivalent combination of core education and related professional experience
5+ years of industry work experience; two years of specific warehouse experience with proven results
Advanced service, production, or supervisory role having greater responsibility to perform all (or most) of the standard work required within the function
Personnel management and supervisory experience required
Strong familiarity with MS Office applications, web navigation & basic hardware
Prior use with PO system, enterprise sourcing and/or inventory oversight for multiple locations
A creative and innovative thinker to bring successful resolution to customer and personnel issues
Strong oral and written communication, problem solving and interpersonal skills; ability to quickly build rapport with both customer and eShipping's business units
Proven track record of taking initiative to accomplish tasks in creative ways with a sense of urgency and assertiveness
The ability to prioritize tasks while rationally considering the outcomes of key decisions
Maintain attention to detail in parallel with high-level thinking
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Company
eShipping
EShipping provides logistics solutions for transportation, warehousing, and distribution.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2026-01-06Acquired
Leadership Team
Jeff Tawney
Chief Operating Officer
Kevin D. Rufo
Chief Operating Officer Freight Solutions
Recent News
Company data provided by crunchbase