Frantz Building Services · 23 hours ago
Janitorial Account Manager
Owensboro, KY
Full-time
Onsite
Entry, Mid Level
$45K/yr - $52K/yr
2+ years expFrantz Building Services is a commercial cleaning company located in the Midwest. They are seeking a Janitorial Account Manager to oversee service delivery at customer locations, manage team members, and maintain strong client relationships.
Facilities Support Services
Responsibilities
Take complete ownership of the service that is provided at all customer locations within your account assignment
Ensure Team Members' workspaces and custodial closets are always kept in a neat and organized manner
Interview and hire Team Members with a view toward building a team that will continually exceed customer expectations
Ensure hands-on training of all Team Members is taking place initially and on an ongoing basis
All customer sites must have a defined cleaning program that includes all SOW items. Both daily and periodic
Build and maintain strong relationships with all customer contacts/decision-makers
Ensure that our services are trusted and valued by customer contacts/customer employees
Consistently monitor and develop the performance of all Team Members to ensure that they deliver the excellent quality we expect to provide to each of our customers
Encourage and provide positive feedback and interaction with all Team Members
Assume complete responsibility for all account related labor costs and financials
Achieve 5% of total monthly revenue in additional services work
Continuously evaluate each account for operational improvements and plan for future adjustments for increased profitability and reduced labor
Monitor service agreement expiration dates to ensure all business is contractually secure
Continuously stress the importance of workplace safety and identify potential hazards. Observe and hold Team Members accountable to safe work practices to reduce company exposure
Attend one industry related seminar bi-annually to remain relevant and grow within the industry
Consistently communicate company mission and vision
Communicate and live out core values of Integrity, Humility, Excellence, Ownership Mentality throughout the organization and cultivate company culture with Team Members
Other duties as required
Qualification
Required
2 years of previous supervisor/management experience in the service-industry field
Excellent communication skills both written and verbal, ability to interact with staff, as well as the customer / decision makers
Understanding of cost control / P&L statements / budgeting
Excellent computer skills (Microsoft Word, Excel, Outlook, SharePoint, etc.)
Clear criminal history
Valid drivers' license with good driving record
Ability to Relocate: Owensboro, KY 42303: Relocate before starting work (Required)
Benefits
Insurance Benefits
401K
PTO
Paid Training
Commission & Quarterly Incentive Potential
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Opportunities for advancement
Paid time off
Vision insurance
Company
Frantz Building Services
Frantz Building Services strives to serve customers well & to have a positive effect on people's lives via cleaning & maintenance services.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase