Ally · 22 hours ago
HR, Senior Analyst- Portfolio Operations and Incident Management
Charlotte, NC
Full-time
Hybrid
Mid, Senior Level
$70K/yr - $120K/yr
3+ years expAlly Financial is a leading digital financial services company focused on customer-centric solutions. The Senior Analyst, HR Portfolio Management Operations & Incident Management will enable the adoption of Agile principles and manage the HR incident management process, ensuring effective project management and collaboration within the team.
AutomotiveFinanceFinancial Services
Responsibilities
Promote and ensure the consistent adoption of Agile principles, methodologies, and best practices throughout the Enabling Solutions team by providing guidance, training, and support to team members
Lead and facilitate key Agile ceremonies—including daily stand-ups, sprint planning, sprint reviews, and retrospectives—while continuously assessing and implementing improvements to team processes for enhanced collaboration and efficiency
Oversee the development, maintenance, and regular review of Standard Operating Procedures (SOPs) and Job Aids for the Enabling Solutions team; collaborate with stakeholders to update documentation and actively communicate changes to ensure team alignment and understanding
Generate, analyze, and distribute Jira reports to monitor team performance, track progress on sprint goals and deliverables, and provide actionable insights to stakeholders for informed decision-making
Plan, coordinate, and execute a portfolio of projects and annual programs for the Enabling Solutions team, ensuring milestones are met, resources are managed effectively, and objectives align with organizational strategy
Administer and improve the HR incident management process by tracking incidents, facilitating timely resolution, maintaining accurate records, and collaborating with HR and relevant departments to ensure compliance and effective issue handling
Work with the leadership team to identify opportunities for improvement across the portfolio team, gain consensus and implement the opportunities
Qualification
Required
Bachelor's Degree or an equivalent combination of education and 3 years of experience sufficient to perform the key accountabilities of the job required
Ability to convey ideas and recommendations to a wide variety of audiences at all levels in a clear, compelling, and succinct way with effective written and verbal communications
Experience with managing work within an Agile framework required
Experience with Atlassian's Jira required
Ability to collaborate and communicate effectively with others to create a positive and productive team environment
Effective project management and organizational skills that includes proactive planning and delivering results
Ability to work well independently, set goals aligned to expectations, be versatile, and demonstrate initiative
Diligence and relentless commitment to follow-through
Strong critical and analytical thinking with attention to detail
Ability to quickly adjust plans and strategies to accommodate new information or circumstances
Adept at problem-solving, conflict resolution, and negotiation
Benefits
Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
Company
Ally
Ally Financial Inc. (NYSE: ALLY) is a leading digital financial services company and a top 25 U.S.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.75B2024-12-13Post Ipo Debt· $1B
2022-11-07Post Ipo Debt· $750M
2014-04-10IPO
Leadership Team
Russ Hutchinson
Chief Financial Officer
David Holland
Senior Vice President
Recent News
2026-02-04
legacy.thefly.com
2026-01-22
Company data provided by crunchbase