WORLDPAC · 11 hours ago
Training Specialist – TSM SME (Sales Enablement)
Raleigh, NC
Full-time
Hybrid
Senior Level
$53K/yr - $71K/yr
5+ years expWORLDPAC is seeking a Training Specialist who will serve as the Subject Matter Expert (SME) trainer for Territory Sales Managers (TSMs). This role focuses on onboarding new employees and delivering training to enhance sales effectiveness and customer-facing conversations.
E-CommerceElectrical DistributionEnterprise SoftwareTraining
Responsibilities
Facilitate onboarding and orientation sessions for all new TSM employees
Assess new employees’ skills and experience to tailor training approaches and ensure alignment with company expectations
Train new and existing employees on sales systems, tools, and workflows, including speedDIAL and Salesforce
Translate company operations, programs, and benefits into clear, customer-facing value conversations
Develop and maintain training materials, including presentations, visual aids, process documentation, and reference guides
Deliver and support training workshops, both virtual and in-person
Evaluate training methods and materials to ensure effective engagement, comprehension, and adoption
Collect feedback and assess training effectiveness to support continuous improvement
Coordinate administrative aspects of training, including scheduling sessions, managing invitations, and coordinating logistics for in-person events
Collaborate with cross-functional teams to stay aligned with system updates, process changes, and organizational priorities
Qualification
Required
Strong organization and planning skills
Proficiency with Microsoft Office applications, including PowerPoint, Excel, and Word
Strong written and verbal communication skills
Ability to present information clearly and respond effectively to questions
Customer-focused mindset with an understanding of sales and service environments
Excellent interpersonal skills and the ability to build relationships across functions and levels
Strong problem-solving skills and adaptability in a dynamic environment
5+ years of automotive industry experience or equivalent experience as a certified facilitator or instructor in a sales, operations, or customer-facing training environment
Company
WORLDPAC
Worldpac is a distributor of automotive parts and accessories firm that offers services for repair shops and automotive businesses. It is a sub-organization of Advance Auto Parts.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-08-22Acquired
Leadership Team
Eminue Eminue
Manager, DC Operations
Germaine Ward
DC Operations Manager
Recent News
2025-05-27
2025-05-27
Company data provided by crunchbase