HEI Hotels & Resorts · 6 hours ago
Senior Sales Manager
Atlanta, GA
Full-time
Onsite
Mid, Senior Level
$92K/yr - $92K/yr
3+ years expHEI Hotels & Resorts operates the Courtland Grand Hotel in Atlanta, which is dedicated to creating a diverse and inclusive workplace. The Senior Sales Manager will manage accounts to achieve guest satisfaction and solicit new business to meet revenue goals across various hotel services.
Hospitality
Responsibilities
Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication
Advanced level of producing room, banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales
Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients
Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments’ participation in servicing accounts
Develop and conduct persuasive verbal sales presentations to prospective clients
Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account
Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers
Prepare correspondence to customers, internal booking reports and file maintenance
Participate in daily business review meetings, pre-convention meetings, training and other sales-related meetings as required
Attend trade shows, community events and industry meetings
Advanced knowledge of market trends, competition, and key customers of the hotel
Comply with attendance rules and be available to work on a regular basis
Perform any other job-related duties as assigned
Qualification
Required
3+ years of past sales experience preferred
Must have experience at a similar size and quality hotel
Ability to adapt communication style to suit different audiences
Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi
Advanced knowledge of sales skills, revenue management, training, and motivation of peers
Advanced knowledge of hotel and competitive market
Ability to execute appropriate action plans
Desire to participate as part of a team
Must be willing to 'pitch-in' and help co-workers with their job duties and be a team player
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning
Leadership skills to motivate and develop staff and to ensure accomplishment of goals
Able to set priorities, plan, organize, and delegate
Written communication skills to be concise, well organized, complete, and clear
Ability to work effectively under time constraints and deadlines
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc
Benefits
Medical
Dental
Vision
401k
Life Insurance
Employee Assistance Program
Discounted Room Rate
Parental Leave
Daily Pay Program
Free parking
Vacation
Sick and Holiday programs
Pet insurance through the ASPCA
Supplemental, Spousal and Child Life insurance
Short and Long-Term Disability plans
Company
HEI Hotels & Resorts
Founded in 1985, HEI Hotels & Resorts is one of the nation’s leading privately held hotel investment and third-party management companies.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Ted Darnall
CEO Lodging and Technical Services Companies
Brad Koch
Chief Technology Officer
Recent News
2025-09-12
Seattle TechFlash
2025-04-14
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