F&B Supervisor jobs in United States
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Westgate Resorts · 9 hours ago

F&B Supervisor

Westgate Resorts is a full-service resort company located in Myrtle Beach, South Carolina. The F&B Supervisor role involves supporting daily operations and guiding the team to deliver high-quality food and beverage experiences while ensuring exceptional guest service.

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Responsibilities

Deliver fast, friendly, and personalized service while building rapport with guests and proactively addressing service needs
Educate customers on products, including coffee and tea blends, preparation methods, and freshness
Prepare and serve beverages and food items in accordance with company recipes, quality standards, and food safety procedures
Accurately receive, repeat, and process customer orders in person and by phone
Operate the POS system accurately, handle cash transactions, and count back change courteously
Maintain clean, organized, and well-stocked work areas, including restocking supplies and assisting with weekly shipments
Maintain consistent product quality and efficient service standards at all times
Report customer concerns, safety hazards, employee accidents, and operational inconsistencies to the Manager on Duty
Provide on-shift leadership and support to team members to ensure smooth operations and exceptional guest service
Assist with training and coaching team members while reinforcing company standards and procedures
Support opening/closing procedures and shift execution, escalating concerns to management as needed
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
Planning, assigning, and directing work
Assisting in appraising performance and rewarding team members
Addressing complaints and resolving problems

Qualification

Alcohol server trainingCustomer serviceLeadershipHigh school diplomaFood safety procedures

Required

High school diploma or general education degree GED
The Team Member must regularly lift and/or move up to 50 pounds
Follow instructions without close supervision
Must be able to work weekends and holidays as needed
Required to pass a background screen, drug test, and prove eligibility to work in the United States
Must complete state-approved alcohol server training within 60 days of hire (per South Carolina law)

Benefits

Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs

Company

Westgate Resorts

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Westgate Resorts is a resort company.

Funding

Current Stage
Late Stage
Total Funding
$206M
2024-06-11Debt Financing· $206M

Leadership Team

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Mark Waltrip
COO
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Adolfo Vasquez
Senior Manager Partnerships & Distribution Hotel Sales & Marketing
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Company data provided by crunchbase