Citizens · 11 hours ago
Property Secured Servicing and Default Senior Strategies Professional
Citizens is a bank that values innovation and opportunity. In this role, you will support default management by monitoring mortgage portfolio performance and developing strategies to enhance operational processes. You will collaborate with various teams to improve cycle times, reduce losses, and implement best practices aligned with the company's objectives.
BankingCredit CardsFinancial ServicesFinTechRetail
Responsibilities
Prepare and present Mortgage performance findings and action items to leaders in Strategy, Collections, Credit Risk and Product
Develop and implement strategic enhancements to improve performance
Maintain and enhance robust performance tracking and reporting
Partner with Product, Finance and Credit Risk to align on expected performance driven by strategic initiatives
Qualification
Required
3-5 years of experience in collections analytics and/or credit risk analytics
SAS / Enterprise Guide / SQL / Alteryx / DBeaver / Tableau or other data mining experience
Advanced MS Office skills, particularly with Excel and PowerPoint
Strong presentation, influencing and negotiation skills
Strong statistical background or experience in measuring operational strategies
Strong organization and project management skills and the ability to partner with various internal stakeholders
Ability to connect and effectively communicate with people of all levels and functions
Able to thrive and prioritize in a changing environment
Bachelor's degree in quantitative study preferred (Math, Finance, Science etc.)
Company
Citizens
At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do.
Funding
Current Stage
Public CompanyTotal Funding
$2B2025-02-26Post Ipo Debt· $750M
2024-07-09Post Ipo Debt· $1.25B
2014-09-23IPO
Leadership Team
Recent News
2026-02-02
2026-01-22
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