Peraton · 5 hours ago
ISR Field Services Representative - Senior
US-NC-Fort Bragg
Full-time
Onsite
Senior Level, Lead/Staff
$86K/yr - $138K/yr
8+ years expPeraton is a next-generation national security company that drives missions of consequence spanning the globe. They are seeking a Senior Field Services Representative to provide technical and management leadership for equipment and information support functions across the Task Order, ensuring effective field service operations and training for C2ISR systems.
Information TechnologyRobotics
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Plans and leads field service operations for major C2ISR system installations, pre-deployments, deployments, and crew change-outs as member of CONUS-based global mobility/rapid deployment team, as outlined in PRDs and Peraton FSR Framework
Drives the strategic implementation of advanced setup, configuration, operational testing, and comprehensive troubleshooting methodologies for C2ISR systems and components (RF and networking equipment)
Functions as a technical expert in optimizing teardown, packing, and shipping processes, including complex Return Material Authorization (RMA) procedures
Oversees the provision of on-site training to ensure comprehensive technological knowledge transfer to end-users on C2ISR system operations, configuration, and troubleshooting
Provides expert guidance to FSRs, project managers, and Government personnel on complex field service challenges, system integration issues, and technical support best practices
Evaluates the overall effectiveness of FSR support, identifying trends, and recommending major changes to enhance efficiency, system uptime, and mission impact
Mentors and supervises journeyman and junior FSRs, fostering skill development and ensuring consistency in field service quality and adherence to best practices
Leads collaboration with key technical staff, logistics, and engineering teams to align field service activities with broader C2ISR objectives and PRD requirements
Architects and authors comprehensive Field Maintenance and Support Reports (FMSRs) summarizing deployed FSR activities, completed repairs, and outstanding issues/trends for Government attention
Establishes and enforces adherence to established FSR guidelines, quality standards, and all regulatory requirements as defined in PRDs
Qualification
Required
Previous experience as a Field Service Representative (FSR) or similar role supporting a DoD customer at the CCMD level
Minimum of 8 years' experience with BS/BA OR 16 years without a degree OR 14 years with AS/AA OR 6 years' experience with MS/MA, or 3 years' experience with PhD
A current, active DoD security clearance at the TS/SCI level
US citizenship is required
Preferred
DoD-approved IA baseline certification for ADP-III/IT-III based on the IAT level and CE/Operating System (OS) certificate within six months of the assignment
Benefits
Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
Company
Peraton
Peraton Fearlessly solving the toughest national security challenges.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Thomas Terjesen
Chief Information Officer
Recent News
Washington Technology
2026-01-22
2025-09-25
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