Riverside Insights · 14 hours ago
Legal Enablement & Success Analyst
Riverside Insights is dedicated to empowering educators and enhancing student potential. The Legal Enablement & Success Analyst will manage legal intake processes, facilitate communication between legal and cross-functional teams, and support privacy and compliance operations to ensure efficient delivery of legal services.
Education
Responsibilities
Serve as the primary intake point for legal requests, including contracts, privacy reviews, compliance inquiries, and operational matters
Triage and coordinate incoming requests by confirming scope, collecting required details, and routing to appropriate Legal team members
Maintain visibility into active matters, including priorities, timelines, dependencies, and ownership
Communicate clear next steps, timelines, and status updates to crossfunctional stakeholders
Identify potential bottlenecks or risks and escalate when necessary to ensure timely resolution
Support review and administration of privacy agreements, including DPAs, FERPA and COPPA materials, and security questionnaires
Track privacy obligations and maintain proper documentation and recordkeeping
Coordinate with Privacy, Security, and Technology teams on customer and vendor privacy inquiries
Track deadlines and required inputs for subpoenas, audits, and regulatory requests, ensuring auditready documentation
Build and maintain dashboards and reporting on legal workload, turnaround times, and process performance; analyze trends and recommend improvements
Own legal intake, tracking, and workflow systems, including CLM tools; manage configuration, access, and data accuracy
Design, document, and refine legal workflows, SOPs, and processes for consistency, scalability, and efficiency
Partner with IT, Security, and Operations on system enhancements, integrations, and legal tech optimization
Apply project management principles to legal operations initiatives, including implementations, integrations, process redesign, and documentation workflows
Maintain legal process documentation, system configurations, templates, and knowledge repositories
Qualification
Required
Bachelor's degree or equivalent practical experience; paralegal certificate a plus
3+ years of paralegal, legal operations, or contract management experience, preferably in a corporate legal department
Experience with legal systems such as CLM or legal intake tools and maintaining data integrity and reporting
Familiarity with data privacy concepts including DPAs, FERPA, COPPA, GDPR, or state privacy laws
Strong organizational and prioritization skills with the ability to manage multiple deadlines
Excellent written and verbal communication skills
High attention to detail and accuracy
Preferred
Experience in technology, SaaS, or education technology environments
Prior work with contract management systems or workflow tools
Demonstrated ability to work crossfunctionally and build collaborative relationships
Comfort working in a fast paced, evolving environment
Benefits
Medical, Dental, and Vision plans
Company paid basic life and AD and D insurance
Company paid long-term disability
Paid Parental Leave
Supplemental life insurance options
Company paid Employee Assistance Program (EAP)
Retirement plan with discretionary company matching
Flexible Spending Account (FSA) and Health Savings Account (HSA) options
Premium subscription to Calm for employee and dependents
33 days of company paid time off (PTO, Holidays, Wellness Days)
Flexible work arrangements
Tuition Reimbursement Program
Company orientation and 30, 60, 90 Day Onboarding
Company
Riverside Insights
Riverside Insights is a provider of educational and clinical assessments that play a key role in helping individuals elevate their learning.
Funding
Current Stage
Growth StageTotal Funding
unknown2018-09-12Acquired
Recent News
Riverside Insights
2025-11-19
Company data provided by crunchbase