Chainguard · 3 hours ago
Renewal Manager, Commercial
United States
Full-time
Remote
Entry, Mid Level
$118K/yr - $150K/yr
2+ years expChainguard is the secure foundation for software development and deployment, and they are seeking a Renewal Manager, Commercial to ensure the retention and long-term success of their Commercial segment. This role involves managing the renewal process for a defined book of business, focusing on customer engagement and contract negotiations to support revenue and retention goals.
Cloud SecurityDeveloper ToolsEnterprise SoftwareOpen SourceSecurity
Responsibilities
Renewal Management: Own the end-to-end renewal process for a portfolio of commercial customers, driving on-time renewals through proactive planning, customer engagement, and negotiation
Commercial Execution: Generate renewal quotes, lead pricing and contract negotiations, and coordinate with Finance, Legal, and Deal Desk to ensure accurate and timely contract execution
Forecasting & CRM Hygiene: Maintain accurate renewal data in CRM, including forecasts, risks, and renewal status, to provide clear visibility and predictable outcomes
Risk & Retention Strategy: Identify renewal risks early and collaborate cross-functionally to mitigate churn and improve gross retention
Process & Playbooks: Develop and refine renewal playbooks and operating processes to increase efficiency and improve on-time renewal rates
Qualification
Required
2+ years of experience in B2B SaaS in renewals, customer success, account management, or sales, with direct ownership of customer contracts and commercial conversations
Proven ability to drive renewals with predictability and deliver against gross retention targets
Experience negotiating pricing and contract terms while maintaining strong customer relationships
Strong project management and organizational skills, with the ability to manage multiple renewal cycles simultaneously
Comfort generating quotes, preparing order forms, and maintaining CRM hygiene, ideally in Salesforce
Ability to collaborate effectively with both technical and non-technical stakeholders
High emotional intelligence, strong communication skills, and a proactive, problem-solving mindset
Ability to operate with autonomy in a fast-paced, evolving environment and help build or improve processes where needed
Preferred
Experience in a high-growth or early-stage startup environment
Familiarity with security, DevSecOps, or developer-focused products
Passion for technology and cybersecurity
Benefits
Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.
Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!).
100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck.
∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset.
18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year.
Company
Chainguard
Chainguard is a cloud-native development platform that provides low-to-zero CVE container images for building and running applications.
201-500 employees
H1B Sponsorship
Chainguard has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (2)
Funding
Current Stage
Late StageTotal Funding
$892MKey Investors
General CatalystIVP,Kleiner PerkinsIVP,Lightspeed Venture Partners,Redpoint
2025-10-23Debt Financing· $280M
2025-04-23Series D· $356M
2024-07-25Series C· $140M
Leadership Team
Dan Lorenc
Founder/CEO
Kim Lewandowski
Co-Founder
Recent News
2026-02-03
The New Stack
2026-01-23
Company data provided by crunchbase