CareersInFood.com · 18 hours ago
Information Technology Generalist
Aberdeen, SD
Full-time
Onsite
Mid Level
4+ years expCareersInFood.com is seeking an IT Generalist responsible for supporting and maintaining the company’s IT infrastructure. This role involves managing the IT help desk, ensuring system uptime, and providing end-user support while implementing IT best practices.
Human ResourcesManufacturing
Hiring Manager
Andi Thornbury
Responsibilities
Manage IT help desk operations, ensuring timely resolution of user issues and strong customer service
Install and configure operating systems, software releases, and system upgrades
Evaluate and apply patches and fixes; resolve software-related issues
Support end-user needs including troubleshooting, account maintenance, and training
Monitor and analyze system performance, including network and disk utilization
Configure fault-tolerant systems and proactive monitoring to maximize uptime
Perform IT inventory assessments, documentation, and procedural updates
Conduct hardware and software evaluations to support business goals
Participate in team initiatives to automate tasks and streamline IT processes
Install and terminate cabling and fiber as needed for IT infrastructure
Communicate clearly and effectively with coworkers and management
Maintain professionalism and a positive attitude in all interactions
Perform additional tasks as assigned by the I.T. Manager or senior IT leadership
Work outside normal production hours as required for system maintenance or implementations
Qualification
Required
BA/BS in Computer Science, Information Systems, or equivalent work experience
4+ years of experience with Microsoft Windows administration in environments supporting 40+ users
3+ years of experience in Windows Server environments (2003/2008/2012/2016)
Experience with Active Directory and Group Policies (software deployment, security, login/logout scripts)
2+ years of experience operating and managing Windows Server Infrastructure
Knowledge of virtualization technologies (e.g., VMware, Hyper-V)
Practical exposure to storage and data management solutions, Intel-based servers, NAS technologies
Familiarity with remote user support via VPN
Strong troubleshooting and technical problem-solving abilities
Excellent customer service skills
Clear written and verbal communication skills
Ability to collaborate with cross-functional teams
Willingness to take initiative and support projects outside core responsibilities
Ability to lift up to 50 lbs
Sit, stand, walk, bend, twist, reach, lift, and grasp as needed
May be required to work in office, food production, or warehouse environments
May be required to sit, stand, or walk for extended periods
Must comply with all safety policies, including the use of PPE where required
Applicant may be subject to pre-employment and random drug testing
Company
CareersInFood.com
CareersInFood is the largest & most comprehensive niche job board in North America dedicated to the Food & Beverage Manufacturing community.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase