Insperity · 1 day ago
Middle Market Payroll Specialist I
Kennesaw, GA
Full-time
Onsite
Mid, Senior Level
6+ years expInsperity provides a comprehensive suite of scalable HR solutions and is currently seeking a Middle Market Payroll Specialist to join their team. This role is responsible for delivering payroll solutions, ensuring compliance, and maintaining client relationships to support client retention and satisfaction.
Enterprise SoftwareHuman ResourcesService Industry
Responsibilities
Creates and maintains Middle Market client relationships which support Insperity's revenue, expense and growth targets
Onboards and maintains assigned clients with various client company structures and in multiple states/localities to payroll and related services ensuring accurate and timely implementation
Analyzes payroll data supplied by clients for accuracy and completeness, inputs and balances payroll data accurately, processes payroll, and reviews/analyzes payroll reports for accuracy and distributes to clients timely
Ensures accurate compliance with payroll laws and regulations for Insperity and the client
Serves as active contributor to ongoing book of business meetings with key internal business partners to ensure tactical and strategy opportunities are shared and incorporated into payroll and human resources service delivery
Travels to client worksites to participate in client meetings, deliver training, discuss recommendations for improvement and/or answer questions to address client needs and support clients' perception of the value derived from Insperity's services. Maintains flexibility in schedule to accommodate clients' needs
Serves as mentor, subject matter expert and knowledge resource for Field Payroll Operations personnel
Supports client satisfaction indicators via quality service checks among clients and service observations performed by supervisor to ensure client satisfaction
Researches, gathers and analyzes client needs pertaining to payroll processing, reporting, related Insperity services and day-to-day operations for assigned clients
Maintains knowledge of a business' financial operation relating to payroll and accounting for middle market sized business operations from an owner/payroll contact/on-site supervisor/CPA perspective to make business decisions and gives guidance to clients
Identifies payroll service solutions to streamline or enhance the payroll service delivery to clients and makes recommendations for improvements to processes and policies while maintaining compliance with applicable laws and regulations applicable to payroll processing and administration
Supports process and audit efforts to ensure integrity and accountability for Sarbanes-Oxley compliance
Maintains knowledge in federal, state and local payroll administration laws, regulations and best practices
Provides customer focused interaction ensuring timely response and effective follow-up on client and/or internal requests and/or issues
Provides ongoing and timely communication to payroll teammates, payroll supervisor and service teams on the status of relationship with client and alerts appropriate internal departments with information pertinent to the maintenance of the client relationship
Participates in testing of new payroll processes and enhancements
Acts as back-up to supervisor and provides project support
Acts as back-up for other payroll functions as assigned
Qualification
Required
High School Diploma or equivalent is required
Six to eight years of experience in payroll administration or related field are required
Strong proficiency and experience in payroll administration and practices, and knowledge of federal, state, and local payroll laws and regulations
Customer service skills in a team environment
Expertise in collaborating with multiple functional experts to ensure high quality, unified service delivery
Demonstrated leadership behaviors with peers and other internal/external constituents
Able to effectively interact with multiple internal and external business units
Strong time management, organizational and facilitation skills with experience handling multiple task/activities in an efficient and timely manner
Exhibits good stewardship of monetary resources
Understands various HR disciplines and their role and impact on business as it relates to payroll, benefits, taxation, accounting, employment documentation, employment and general HR practices
Demonstrates effective business communication skills to facilitate high service value and service recovery with clients
Communicates tactfully and effectively, verbally and in writing, with all levels of the organization and maintains effective work relations with those encountered in the course of employment
Able to communicate to a wide audience on the technical applications of payroll as applied to business and accounting as well as with client contacts for change management in practices and processes that do not support compliance with local, state, or federal law pertaining to payroll and labor practices
Proficiency with Microsoft Office programs and demonstrated ability to learn other application programs as needed
Principles, practices, and procedures of general business including modern office methods, practices, procedures, and equipment, clerical methods, techniques, and filing systems
Preferred
Bachelor's Degree is preferred
Minimum of two years Insperity or PEO industry payroll experience are preferred
CPP Certification preferred
Benefits
Generous paid time off
Top-tier medical, dental and vision benefits
Health & wellness support
Paid volunteer hours
Company
Insperity
Insperity (formerly Administaff), a trusted advisor to America’s best businesses for more than 25 years, provides an array of human
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2003-01-10IPO
Leadership Team
Steve Arizpe
President and Chief Operating Officer
Ross Astramecki
Sr. Vice President, Sales
Recent News
2025-11-14
2025-11-04
Company data provided by crunchbase