Dexian · 9 hours ago
Technical Support Engineer – Integrations
Santa Clara County, CA
Contract
Hybrid
Mid Level
$50/hr - $64/hrDexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. The Technical Support Engineer – Integrations acts as an advanced escalation point for complex technical issues involving cloud platforms, integrations, and databases, providing support to administrators and product teams.
ConsultingHuman ResourcesInformation TechnologyProfessional ServicesStaffing Agency
Hiring Manager
Vikash Singh
Responsibilities
Serve as a technical escalation resource for complex integration and platform issues
Act as a customer advocate , ensuring timely and accurate resolution of technical cases
Troubleshoot and diagnose issues related to:
Cloud platforms and integrations
Authentication and identity systems
Email systems and configurations
Web services and APIs
Databases and data connectivity
Analyze system behavior using logs, configuration data, and network diagnostics to identify root causes
Collaborate with engineering teams to resolve software defects, design issues, or reliability concerns
Develop and maintain a strong working knowledge of platform core functionality
Clearly document findings, solutions, and next steps for both customers and internal teams
Work cross-functionally to meet individual and team objectives
Qualification
Required
Web Services: REST and/or SOAP APIs
Networking Fundamentals: Ping, Telnet, basic network troubleshooting
Scripting / Programming: Experience with at least one scripting or programming language: JavaScript, Python, Perl, Unix Shell, Windows Shell
Systems Integration: Hands-on experience supporting bi-directional integrations between systems
Databases: Working knowledge of relational databases (e.g., MySQL, Oracle)
Log Analysis: Experience collecting and reviewing logs (e.g., Splunk or similar tools)
Preferred
Authentication & SSO Technologies: LDAP / Active Directory, Azure AD, Okta, SAML, SiteMinder
Email Systems & Protocols: Office 365, Exchange
Data Connectivity & Extraction: JDBC / ODBC, Import/export of data between systems
Company
Dexian
Dexian provides services for staffing, talent development, and consulting, with a focus on technology, finance, and project management.
Founded in 1994
1001-5000 employees
H1B Sponsorship
Dexian has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (65)
Funding
Current Stage
Late StageLeadership Team
Mahfuz Ahmed
Chairman of the Board
Vikram Motiani
Managing Director
Recent News
2025-11-19
Company data provided by crunchbase