YWCA USA · 1 day ago
Permanent Supportive Housing Program Manager
Cleveland, OH
Full-time
Onsite
Mid, Senior Level
$50K/yr - $60K/yrYWCA Greater Cleveland is dedicated to uplifting individuals on their journey to housing stability and personal empowerment. As the Permanent Supportive Housing Program Manager, you will guide and support multiple housing programs while leading a small team to enhance trauma-informed services for vulnerable populations.
CommunitiesNon ProfitSocial
Responsibilities
Guiding clinical case planning and service strategies that promote self-sufficiency and housing stabilization
Providing direct supervision and support to front-line staff, including regular 1:1s and leading monthly clinical meetings
Assisting with hiring, training, and performance evaluation of program staff
Overseeing the creation and execution of monthly tenant activity calendars to encourage community engagement and life skills development
Building relationships with community partners to enrich program offerings
Ensuring compliance with documentation, reporting, and data entry requirements
Supporting departmental budgeting and responsible financial management
Participating in team and agency-wide meetings and contributing to strategic goals
Calm and solution-focused under pressure, with crisis intervention skills
Qualification
Required
Bachelor's degree in Social Work, Counseling, or a related field
Licensed to practice mental health counseling and/or social work in Ohio (required: LSW, LISW, LPC, LPCC)
Able to track staff time and manage administrative records
Excellent communication, organization, and leadership skills
Experience working with individuals impacted by homelessness, trauma, foster care, addiction, or aging
Deep knowledge of trauma-informed care, mental health treatment, and supportive housing best practices
Comfortable working across multiple locations with diverse populations
Ability to drive and travel locally (10%)
Preferred
Experience managing or supervising case management teams
Familiarity with Bonterra (ETO) or similar data tracking systems
Company
YWCA USA
YWCA USA is a nonprofit organization dedicated to eliminating racism, empowering women, and promoting peace.
Founded in 1985
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Margaret Mitchell
Chief Executive Officer
Recent News
2025-11-20
24-7 Press Release Newswire
2025-09-23
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