Russell Tobin · 8 hours ago
Operational Specialist
Russell Tobin is seeking a detail-oriented and analytical Operations / Client Services Associate to support daily business operations and client-related activities. This role involves reviewing client requests, coordinating operational tasks, and ensuring compliance with policies and standards.
Responsibilities
Review and approve pending client requests to ensure appropriate authorizations and supporting documentation meet policy requirements
Coordinate and process team-specific operational tasks as requested by the business
Perform quality reviews of completed work by team members to ensure accuracy and compliance
Work efficiently across multiple systems and platforms
Interface with internal teams and business partners to resolve ongoing issues and respond to policy-related inquiries
Provide support on special projects and ad hoc assignments as needed
Apply sound business judgment to identify unusual or suspicious activity and escalate issues appropriately
Adhere to all organizational policies and procedures, including quality standards, client service expectations, information security, and compliance requirements
Qualification
Required
Working knowledge of Microsoft Word, Windows, PowerPoint, and Outlook
Strong analytical, problem-solving, and critical-thinking abilities
Exceptional attention to detail and accuracy
Superior written and verbal communication skills
Ability to collaborate effectively with all levels of the organization
Flexible, adaptable, and able to perform well under pressure in a fast-paced, team-oriented environment
Self-motivated with excellent time management and organizational skills
Ability to multitask and manage competing priorities effectively
Bachelor's degree required
Preferred
Advanced Microsoft Excel skills preferred
Concentration in Business, Finance, or Accounting preferred
Company
Russell Tobin
Russell Tobin is a staffing and recruiting company that provides recruitment and staffing advisory services.