Oracle Service Cloud Consultant (Fusion) San Jose CA_Remote jobs in United States
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BURGEON IT SERVICES · 11 hours ago

Oracle Service Cloud Consultant (Fusion) San Jose CA_Remote

positionUnited States
timeContract
remoteRemote
senioritySenior Level
date5+ years exp

BURGEON IT SERVICES is looking for an Oracle Service Cloud Consultant (Fusion) to support their clients. The role involves providing expertise in CRM leadership and consulting, specifically with Oracle Service Cloud, while managing projects in enterprise environments.

Information Technology
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H1B Sponsor Likelynote
Hiring Manager
Laxmi Narayana (Raja) Arraganti
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Responsibilities

5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion )
Solid understanding of customer service operations and CRM/contact center best practices
Strong communication, stakeholder management, and onsite leadership skills
Ability to create detailed functional and technical documentation
Experience managing projects in cross-functional enterprise environments

Qualification

Oracle Service CloudCRM leadershipOracle certificationsScripting JavaScriptScripting PHPMiddleware/integration toolsCustomer experience analyticsStakeholder managementOnsite leadershipFunctional documentationCommunication skillsProject management

Required

5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion)
Solid understanding of customer service operations and CRM/contact center best practices
Strong communication, stakeholder management, and onsite leadership skills
Ability to create detailed functional and technical documentation
Experience managing projects in cross-functional enterprise environments

Preferred

Oracle certifications (e.g., Oracle B2C Service Certified)
Familiarity with scripting (JavaScript, PHP) in Oracle Service Cloud
Experience with middleware/integration tools (e.g., MuleSoft, Oracle Integration Cloud)
Understanding of customer experience analytics and reporting (e.g., Oracle BI, Genesys reporting)

Company

BURGEON IT SERVICES

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Burgeon is a Global Technology & Consulting company specialized in Application Development, Consulting Services & IT Staff Augmentation.
dateFounded in 2010
location
Claymont, Delaware, USA
people-size51-200 employees
web-link
https://burgeonits.com

H1B Sponsorship

BURGEON IT SERVICES has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)

Funding

Current Stage
Growth Stage
Company data provided by crunchbase