American Bank of Commerce · 2 days ago
Assistant Retail Manager
LUBBOCK,TX,US
Full-time
Onsite
Mid LevelAmerican Bank of Commerce is seeking a highly motivated and detail-oriented Assistant Retail Manager to join their team. The role involves ensuring exceptional customer service, managing daily operations, and supporting the Retail Manager in achieving sales goals.
AccountingBankingFinanceFinancial ServicesInsurance
Responsibilities
Ensure that customers receive excellent service by opening and maintaining accounts, providing product referrals, processing transactions, and handling customer complaints and questions in person or by phone
Provide guidance and coordinate training to branch personnel on operating problems, changes in policy and/or procedure, and compliance
Actively participate in branch promotions and sales initiatives to achieve sales goals
Supervise and coordinate the work of branch personnel to ensure that tasks are completed accurately and efficiently
Assist the Retail Manager in managing daily operations, including scheduling, inventory management, and cash handling
Maintain a clean and organized work environment to ensure a positive customer experience
Ensure compliance with company policies and procedures, as well as federal and state regulations
Qualification
Required
Must have a good working knowledge of Retail Operations (i.e., teller operations, new accounts and safe deposit box)
Must be detail oriented, excel in customer follow-up and be proficient in working with numbers and research of account history and transactions
Must pass background checks, credit check and drug test
Work schedule flexibility is a must
Benefits
Medical, Dental, Vision, Telemedicine
Paid Time off, Paid Volunteer Time, and Paid Holidays
Flexible Spending Account, Dependent Care FSA
Basic Life and AD&D Insurance, Voluntary Life and AD&D
Long-Term Disability
401k Retirement Plan
Recruiting Referral Bonus
Employee Stock Ownership Plan
Gym Membership Reimbursement Program
Company
American Bank of Commerce
American Bank of Commerce offers its users with personal and commercial banking services in the U.S.
Founded in 1962
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Powell Thompson
CEO
Company data provided by crunchbase