Dykema · 5 hours ago
Systems Coordinator, Innovation (Open to All Dykema Locations)
Lansing, Michigan, United States
Full-time
Hybrid
Mid Level
$60K/yr - $75K/yr
3+ years expDykema, a leading national law firm, is seeking an experienced Systems Coordinator, Innovation. This role is essential for liaising with users and resolving administrative needs for systems and applications within the firm’s Innovation Team.
ConsultingLegal
Responsibilities
Serve as primary point of contact for requests and questions of Innovation team systems/applications and with third part vendors
Respond to and resolve identified needs for any of the systems/applications, such as configuration changes, identifying UX gaps, determining if new features are needed, and managing users. This includes third party tools and internally developed tools
Distill requests and user feedback into requirements and change requests, and document those requests such that they can be handled by the Innovation team
Liaising with users to develop an awareness/understanding of overall user needs and Dykema goals, and leverage that understanding to contribute to the design and evolution of new and current Innovation-team systems
Create documentation for our users, both internal and external
Coordinate training and conduct training where appropriate for POC and Pilot users
Develop POC/Pilot plans and participate in testing new tools, and provide feedback
Perform other duties as assigned, including special projects
Qualification
Required
At least three years of related experience in a law firm, professional services or corporate setting; bachelor's degree preferred
Strong technological skills and high level of proficiency in MS Office Suite and business computer software programs, with the ability to learn new software and operating systems; strong knowledge and experience with Excel required
Strong attention to detail and high level of accuracy; highly proficient in data compilation, preparing spreadsheets and data reporting
Excellent oral and written communication skills; strong presentation and interpersonal skills
Ability to analyze problems, exercise good judgment, strategic thinking, and make sound objective decisions
Excellent time and project management skills; ability to prioritize and meet deadlines
Ability to handle confidential information with discretion and professionalism
Demonstrable knowledge and experience with the various functions performed by an Innovation team
Positive attitude, professional demeanor, high emotional intelligence, cultural sensitivity and ability to interact effectively with all levels
Able to work efficiently as a part of a team and work well independently, taking initiative and being a self-starter
Benefits
Competitive health, dental, and vision insurance plans
Flexible paid time off (PTO)
Holiday leave
Retirement savings plan with profit sharing for eligible employees
Flexible spending programs
Health savings account
Commuter benefits
Personal and parental leave programs
Wellness programs
Access to mental health support
Access to professional development programs
A supportive and inclusive workplace culture
Various employee discounts and perks
Company
Dykema
You should expect more from your law firm than only excellent legal counsel.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Len Wolfe
Chairman and Chief Executive Officer
Todd Welu
Chief Financial Officer
Recent News
2026-01-09
DBusiness Magazine
2025-11-04
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