Dow Jones · 9 hours ago
Director, Sales Operations
New York, NY
Full-time
Onsite
Director/Executive
$175K/yr - $215K/yr
12+ years expDow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world. As the Director of Sales Operations, you will lead the Sales Operations Center of Excellence, re-engineering workflows for the B2B sales organization to enhance efficiency and scalability.
Digital MediaNewsPublishingSocial Media
Responsibilities
Oversee Sales Operations across AMER, EMEA, and APAC, providing vision and strategic direction to Regional Directors and a global team of ≈ 40 Regional Sales Coordinators (RSCs)
Conduct deep-dive diagnostics of the Quote-to-Cash lifecycle to identify and eliminate friction. You will own the roadmap for scalable technology and workflow improvements
Act as the primary architect for the sales journey, ensuring Salesforce configurations and pre-sales workflows are optimized for speed without sacrificing data integrity
Lead the team in maintaining rigorous audit trails for contract creation and user seat management, proactively preventing billing errors and delivery delays
Qualification
Required
12+ years of professional experience in process improvement, business transformation, or sales operations, with at least 5 years in a significant leadership capacity
Proven track record of building or radically transforming a Sales Operations function within a complex, global matrixed environment
Strong understanding of B2B SaaS/subscription models, pricing, contracting, end-to-end contract lifecycle management, billing, and revenue controls
Exceptional ability to influence tenured stakeholders and drive behavioral change within sales teams and across the organization
Expert-level familiarity working with a complex tech stack, including Salesforce, and the vision to integrate them effectively
Demonstrated success leading large-scale transformation and change initiatives
Ability to drive adoption of new processes, tools, and behaviors across global sales organizations
Strong communication and storytelling skills to translate complexity into clear action
Ability to oversee a multi-layered organizational structure, leading managers and their teams to deliver against company goals
Benefits
Comprehensive Healthcare Plans
Paid Time Off
Retirement Plans
Comprehensive Medical, Dental and Vision Insurance Plans
Education Benefits
Paid Maternity and Paternity Leave
Family Care Benefits
Commuter Transit Program
Subscription Discounts
Employee Referral Program
Company
Dow Jones
Dow Jones is a news and business information provider that delivers content to consumers and organizations via newspapers and more.
1001-5000 employees
H1B Sponsorship
Dow Jones has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (45)
2024 (40)
2023 (48)
2022 (72)
2021 (44)
2020 (39)
Funding
Current Stage
Late StageTotal Funding
unknown2007-12-13Acquired
Leadership Team
Almar Latour
CEO, Dow Jones & Publisher, The Wall Street Journal
Sarah Cottle
Executive Vice President and General Manager, Energy
Recent News
2026-02-04
2026-01-25
Company data provided by crunchbase