Adirondack Trust Company · 13 hours ago
Full Time Teller
Adirondack Trust Company is a bank that prioritizes high standards of customer service. The Full Time Teller is responsible for handling various banking transactions while ensuring customer satisfaction and adhering to company policies.
BankingFinancial Services
Responsibilities
Process personal/business checking and savings deposits in the form of cash or check. Verify cash and endorsements, receive proper identification for cash back, and issue receipts of deposit
Cash checks according to regulation protocol
Accept loan and/or tax payments. Verify payment amount and issue receipt
Process Money Orders and Treasurer's Checks
Ensure teller station is properly supplied, balance drawer daily, including periodic batching of cashed checks, count and roll loose coins. Maintaining the security of a teller station is imperative
Balance and update savings passbooks
Answer any and all customer questions, resolve customer problems, help with account statements, and refer customers to the proper department for issues that cannot be resolved at the teller line
Ensure customer satisfaction while adhering to company and regulatory policies
Other duties may be assigned
Qualification
Required
A High School Diploma or GED equivalent is required
Cash handling, and customer service experience is required
Strong interpersonal relationship skills and the demonstration of effective listening and communication abilities are highly recommended
Must be able to hear well enough to communicate with customers, co-workers, and outside bank personnel
Communicate Orally
Normal daily physical activities to include: walking, standing, sitting, stooping, bending, pushing, and pulling
Must be able to read reports and use computer
Occasionally will lift 20-30 pounds (files, cash drawer, etc.)