Ultimate Staffing · 1 day ago
Receptionist | Office Operations & Customer Support $18/hr
Towson, MD
Full-time
Onsite
New Grad, Entry Level
$18/hr - $22/hrUltimate Staffing is seeking a Receptionist for their Office Operations & Customer Support role. This position serves as the primary point of contact for customers and requires strong multitasking skills to manage a high volume of calls while providing administrative support to ensure smooth daily operations.
EmploymentHuman ResourcesManufacturingStaffing Agency
Hiring Manager
Carly B.
Responsibilities
Manage a high volume of incoming phone calls in a professional and courteous manner
Answer calls promptly and route inquiries accurately according to established procedures
Greet and assist in‑person visitors while balancing phone responsibilities
Communicate clearly and resolve or escalate inquiries as appropriate
Deliver consistent, solution‑oriented customer support
Prepare, distribute, and file invoices, labels, and signage
Create and distribute computer‑generated signs, labels, and departmental materials
Order, receive, and manage office supplies while maintaining appropriate inventory levels
Sort and distribute mail; assist with daily deposit preparation as needed
Maintain records related to gift certificates, new accounts, and donation requests
Coordinate employee recognition items, including birthday cards and gift certificates
Monitor office equipment functionality and report issues to management
Maintain a clean, organized, and professional reception area
Lift and carry up to 25 pounds as required
Perform additional duties as assigned to support front desk coverage, customer service, and overall office efficiency
Qualification
Required
Strong verbal communication and customer service skills
Ability to multitask and remain organized in a phone‑intensive, fast‑paced environment
Basic proficiency with office technology and computer systems
Professional demeanor, reliability, and attention to detail
Preferred
Prior experience in a receptionist, front desk, or administrative support role
Benefits
Medical, dental, and life insurance eligibility
Company
Ultimate Staffing
Ultimate Staffing specializes in clerical, administrative, customer service, and manufacturing and production positions.
Founded in 1994
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Lisa Marez
Partnership Director
Company data provided by crunchbase