Crossing Hurdles · 18 hours ago
Customer Support Specialist
San Francisco, CA
Full-time
Onsite
Mid, Senior Level
$90K/yr - $120K/yr
3+ years expCrossing Hurdles is a global recruitment firm partnering with leading US-based startups, and they are hiring for a rapidly scaling AI recruiting marketplace. The Customer Support Specialist will be the first support hire, engaging with hundreds of new customers each month to solve their hiring challenges through AI technology.
Staffing & Recruiting
Responsibilities
Be the first support hire – Frontline for hundreds of new customers/month solving their #1 problem: hiring faster via AI recruiting marketplace
High-impact ownership – Lead real-time engagement (chat, Slack, email) + pipeline updates; deep product expertise shapes onboarding at startup velocity
Elite startup traction – Customer-obsessed culture ('We are the customer support team') shipping fast with extreme ownership and unmatched pace
Deep technical exposure – Work closely with GMs, Strategic Leads; build support processes shaping how AI transforms recruiting
Qualification
Required
3 - 8 yrs of total experience
Benefits
Competitive Equity
Company
Crossing Hurdles
At Crossing Hurdles, we specialise in customised recruitment and staffing solutions designed to drive success for businesses and professionals.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase