TÜV SÜD · 5 hours ago
Senior Sales Operations Specialist
Wakefield, MA
Full-time
Onsite
Mid, Senior Level
$63K/yr - $84K/yr
5+ years expTÜV SÜD is a technology-driven company dedicated to innovation and safety. They are seeking a Senior Sales Operations Specialist to support process optimization initiatives, enhance sales operations efficiency, and mentor junior team members while ensuring compliance with internal policies.
A/B TestingConsultingTraining
Responsibilities
Support cross‑functional process optimization initiatives to improve sales operations, enhance efficiency, and strengthen internal customer satisfaction
Identify operational inefficiencies within sales back‑office workflows and implement improvements in collaboration with the CRM & Sales Operations Manager
Develop, update, and maintain Standard Operating Procedures (SOPs) and ensure sales processes comply with internal policies and business requirements
Manage task allocation, monitor incoming requests, and ensure responses are delivered within established SLA timeframes; escalate issues when needed
Provide reporting support by analyzing CRM data and generating insights that contribute to strategic decision‑making and process enhancements
Mentor and guide junior team members, providing support, sharing expertise, and fostering a collaborative team culture
Take ownership and accountability for assigned work, ensuring accuracy, follow‑through, and continuous improvement
Work effectively in a fast‑paced and changing environment, adapting quickly to shifting priorities and business needs
Qualification
Required
Bachelor's degree required
5+ years of experience in a B2B environment
Previous experience in high-volume sales, client services, or office administration
Strong organizational skills with exceptional attention to detail
Excellent communication and interpersonal abilities
Advanced proficiency with Microsoft Office Suite and reporting tools
Preferred
Strong analytical skills with the ability to interpret data and create actionable insights
Experience working in fast‑paced, deadline‑driven environments
Benefits
401(k) plan with employer match
Up to 12 weeks of paid parental leave for birthing parents and 2 weeks for other parents
Health plans (medical, dental, and vision)
Life insurance and disability
Generous paid time off
Company
TÜV SÜD
TÜV SÜD is the trusted partner of choice for safety, security and sustainability solutions.
10001+ employees
H1B Sponsorship
TÜV SÜD has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (14)
2023 (4)
2022 (6)
2021 (14)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Mahmut Kafkas
Director, Head of Innovation - Industry Service Division
Recent News
2025-12-10
2025-10-28
Company data provided by crunchbase