Amerit Consulting · 7 hours ago
Technical Support Specialist (100% REMOTE/OVERNIGHT SHIFT)
Amerit Consulting is a fast-growing staffing and consulting firm that provides services to Fortune 500 companies and small to mid-sized organizations. They are seeking a Technical Support Specialist to implement remote software and firmware deployments, configure devices, and perform remediation activities in an FDA-regulated environment, primarily during overnight hours.
Responsibilities
Implement remote software and firmware deployments
Configure devices in RSS
Perform other remediation activities
Provide excellent customer service
Maintain meticulous documentation practices
Qualification
Required
High School Diploma (minimum education requirement)
2-3 years of proven applied experience
Computer Science, Technology, Healthcare-related education or equivalent work experience
Proficiency in English (reading, writing, speaking)
Deep technical orientation with experience deploying proprietary and standard applications
Experience with Windows operating systems, Active Directory, and domain security
Analytical skills for logical troubleshooting of technical problems
Ability to work independently, manage multiple tasks, and prioritize effectively
Problem solver comfortable working in a dynamic, fast paced environment
Diligent with thorough follow-up capabilities
Goal and action-oriented mentality
Preferred
3-5 years of service experience in troubleshooting and repair of electronic systems
Knowledge of cloud computing, SQL, Windows-Unix/Linux environments
Experience with remote access tools and SQL scripting
Experience working in FDA-regulated environments
Company
Amerit Consulting
Amerit Consulting is a staffing and recruiting company that offers temporary staffing and payrolling services.
Funding
Current Stage
Late StageRecent News
2023-03-15
2022-07-12
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