DBV Technologies · 16 hours ago
Senior Manager, US IT Operations
Warren, NJ
Full-time
Onsite
Senior Level, Lead/Staff
$135K/yr - $150K/yr
10+ years expDBV Technologies is a global clinical stage biopharmaceutical company focused on advancing epicutaneous immunotherapy for immunologic diseases. The Senior Manager of US IT Operations will provide IT support to users, manage incidents and service requests, and collaborate with remote teams to improve IT tools and user experience.
BiopharmaBiotechnologyHealth CareHealth Diagnostics
Responsibilities
Handle complex incidents and service requests, ensuring fast and accurate diagnostics
Provide direct support to VIP users with a high level of service orientation and professional demeanor
Manage workstations, peripherals, collaboration tools, and mobile devices
Ensure confidentiality and security during all support interventions
Perform basic troubleshooting and escalate complex issues when necessary
Perform administrative tasks related to IT tools
Participate in IT projects (such as migrations, deployments, technical upgrades)
Maintain high-quality documentation and contribute to the knowledge base
Manage IT inventory and stock
Proactively suggest improvements to enhance support quality and user experience
Collaborate closely with IS Team & partners
Ensure compliance with IT security and confidentiality guidelines
Qualification
Required
Associate's to Master's degree in Computer Science or a related field
Minimum of 10 years of experience in IT Operations, including several years working with VIP users
Excellent command of Windows 11 and above, iOS, Microsoft 365, and Active Directory
Admin skills (Active Directory, Entra ID, Intune, ITSM, NinjaOne, etc)
In-depth knowledge of IT asset management tools
Experience with ticketing systems
Strong understanding of security and confidentiality requirements
Ability to manage priorities in sensitive or high-pressure environments
Skilled at simplifying technical topics and reassuring users
Familiarity with ITIL standards and best practices in support and security
Experience working in international or multi-site environments
Company
DBV Technologies
DBV Technologies focuses on the development of innovative products for the diagnosis and treatment of food allergies.
51-200 employees
Funding
Current Stage
Public CompanyTotal Funding
$453.37MKey Investors
MPM BioImpactSofinnova Partners
2025-10-06Post Ipo Secondary· $30M
2025-03-27Post Ipo Equity· $180.05M
2022-06-09Post Ipo Equity· $192.21M
Leadership Team
Daniel Tasse
CEO / Directeur General
Virginie Boucinha
Chief Financial Officer
Recent News
2026-01-23
2026-01-02
Company data provided by crunchbase