Stefanini North America and APAC · 7 hours ago
Desktop Support Specialist 3
Wilmington, DE
Full-time
Onsite
Mid LevelStefanini Group is a global provider of IT services, and they are seeking a Desktop Support Specialist to assist in-house teams by responding to helpdesk tickets. The role involves resolving technical problems related to desktop computing equipment and ensuring seamless interconnectivity of desktop systems.
Information TechnologyOutsourcing
Responsibilities
Respond to help desk tickets
Work with vendor support contacts to resolve technical problems with desktop computing equipment and software
Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, computer conferencing systems, and administrative systems
Build and configure new user workstation equipment (PC, desktop image, phone, peripherals, software, user accounts)
Troubleshoot basic network, software, and printing problems
Qualification
Required
Respond to help desk tickets
Work with vendor support contacts to resolve technical problems with desktop computing equipment and software
Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, computer conferencing systems, and administrative systems
Build and configure new user workstation equipment (PC, desktop image, phone, peripherals, software, user accounts)
Troubleshoot basic network, software, and printing problems
Company
Stefanini North America and APAC
Global Tech Consulting Company All in One. Stefanini is a Brazilian multinational company with 37 years of experience and presence in 41 countries.
Founded in 1987
10001+ employees
H1B Sponsorship
Stefanini North America and APAC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (11)
2023 (13)
2022 (18)
2021 (14)
2020 (12)
Funding
Current Stage
Late StageLeadership Team
Spencer Gracias
CEO, North America/APAC
David Gawenda
Chief Operating Officer NA/APAC Region
Recent News
DBusiness Magazine
2025-12-30
Business News Americas
2025-12-13
2025-11-04
Company data provided by crunchbase